Hotel Palazzo Durazzo Suites

這家酒店位置好，升級的房間比較大，裝修很有設計感，前台服務很好，還參觀了一下其他不同裝飾風格的房間。

非常不推薦。

Palazzo Durazzo is a truly beautiful place, with exquisite architecture and decoration. The cleanliness and building conditions are excellent. However, the staff, while good, do not meet the luxury standards one would expect from a hotel of this category. One of the major inconveniences is the lack of air conditioning in the common areas. We had breakfast in a beautiful space with an impressive view, but without air conditioning and with 30-degree heat in the morning, breakfast was not enjoyable. Both check-in and check-out were done without air conditioning, which was very uncomfortable given the extremely high temperatures. Additionally, from the main entrance to the elevator, there are stairs, so we had to carry the baby stroller up at least 20 steps before we could use the elevator. The location of the hotel also leaves much to be desired. The area is not very pleasant and does not feel safe for going out for dinner or a coffee. The street where the hotel is located smells strongly of urine and there are people sleeping on the street, even on the same block as the hotel. We would not choose this hotel again, which is a shame because its architecture and decoration are truly beautiful.

Beautiful palazzo located in the worst part of town. As you exit the palazzo, you are “welcomed” by homeless people, drunken, or simply some very bad people looking for an opportunity to harm you. Area is full of graffiti, extremely filthy, made us feel unsafe and threatened at all times. Stay away (unless you don’t plan to ever exit the hotel).

El Palazzo Durazzo es un lugar realmente hermoso, con una arquitectura y decoración exquisita. La limpieza y las condiciones edilicias son excelentes. Sin embargo, el personal, aunque bien, no está a la altura del lujo que uno esperaría en un hotel de esta categoría. Uno de los mayores inconvenientes es la falta de aire acondicionado en los espacios comunes. Desayunábamos en un espacio hermoso con una vista impresionante, pero sin aire acondicionado y con 30 grados de calor a la mañana, el desayuno no resultaba nada agradable. Tanto el check-in como el check-out se realizaron sin aire acondicionado, lo cual fue muy incómodo dadas las altísimas temperaturas. Además, desde la puerta de entrada principal hasta el ascensor hay escaleras, por lo que tuvimos que cargar el cochecito de la bebé por al menos 20 escalones antes de poder utilizar el ascensor. La ubicación del hotel también deja mucho que desear. La zona no es muy agradable y no se siente segura para salir a cenar o tomar un café. La calle en la que se encuentra el hotel tiene mucho olor a orina y gente durmiendo en la calle, incluso en la misma cuadra del hotel. No volveríamos a elegir este hotel, lo cual es una lástima porque su arquitectura y decoración son realmente hermosas.

Albergo molto bello sul porto di Genova e in ottima posizione per visitare la città. Camere molto belle e spaziose. Personale molto gentile. Unica pecca, abbiamo pagato 40€ come supplemento per il cane. Nulla da dire sul fatto che ci sia un supplemento ma deve essere specificato al momento delle prenotazione sul sito, altrimenti non è affatto corretto.