Dolores Lake Resort

This property is in need of a major overhaul, including its staff training. It's a real shame as the property has a really nice position on the lake but, apart from two or three tables in the dining room, there is nowhere to sit and enjoy the lake, unlike the Punta Isla hotel next door. There were very few guests staying but we were given what was effectively an inside room on the ground floor near the pool. Whilst the room was reasonably large, the noise from the pool, the noise from the aircon and the bathroom extractor fan made it an uncomfortable stay. The bathroom shower was in poor condition, being weak and not very warm. On our first night we turned up for dinner at 7pm to be told that the kitchen had closed at 6.30pm so we had nothing to eat. Breakfast was good and when we made sure to turn up early for dinner, the food was good. The staff are poorly turned out in terms of dress sense and have very little training in being waiters. I appreciate this hotel is in a slightly remote area, but with some investment from the owners, they could easily improve the standard and performance of their property.