Gastnutzer
13. November 2024
This is a heritage hotel, so you must not expect sparkling glass doors like Sofitel hotels and rain showers and fancy digitally operated rooms. What it provides instead is the history of the place, it's old grandeur and aura. Yes the lobby is a little startling with turquoise furniture, but think French decor and all is cheerful and bright. What is fabulous is the well experienced staff who anticipate and accomplish anything you could ever think of service-wise. It is great to watch the care in cleaning the premises, the landscaped garden and the variety of food and the manner in which it is served. When ccasionally there were only a few of us for dinner, we were served with utmost care and we could easily imagine ourselves as members of royalty for that dinner. Otherwise there was a good buffet spread. We had excellent service from the staff with special mention to Ashish and the other managers. The dining room overlooks the beautiful garden that in turn overlooks a FB stadium. Traffic can be messy if there is a match going on, and more so if a VIP chooses to attend. On another note the shower heads are weak and the bath tub is not easy to navigate, especially if you haven't lifted your foot more than 8" per step for a long period and now have to climb over a tub. :) As stated previously this is a heritage hotel.... expectations should be made with that in mind. The management and staff made up for all that the hotel construction left desired. We had a wonderful stay here and we sincerely appreciated all the plus points this hotel provided.
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