Residence Inn Galveston Island

Great experience, clean, great service and quiet. Good location about one block off the beach. New property with smaller rooms for. Residence, but adequate. Easy walk to pier and parking is easy at the hotel. Breakfast is typical Marriott self serve buffet which no matter where has room for improvement. No evening happy hour which needs to come back at Residence properties.

We just finished a 4 month stay at the Residence Inn while our house was being built. We went through a tropical storm & hurricane, however in spite of of this, our stay was fabulous. We had a 1 bedroom suite with great views on the top floor. It’s a new hotel & very clean. Some of our favorite features were a walk in shower, full kitchen, comfortable bed, & very pet friendly environment. The breakfast was one of the best I’ve had at a Marriott & selections changed daily. The location was perfect & was walking distance to some great restaurants & the beach. What really made our stay so memorable was the staff. Michelle (sales manager), Matt (general manager), Chance (assistant manager) & Rhianon (front desk) were all so competent & friendly. The maintenance staff & housekeepers were eager to help with anything. We actually felt like the entire staff were family.

We stayed the day after Labor Day and the rates were very reasonable. Our room was perfect for the view of the seawall. The room layout is strategically planned. If you travel frequently this will make sense. Clean, updated design. Free breakfast is offered but nothing fancy. Friendly staff. The shower has open concept. The door does not close so be prepared for something different. However this may not be a good idea. The floor had a lot of water that was leading to the rug in the bedroom. Location near a nice selection of great eating spots. Try Shucks if you’re into seafood and oysters.

Ias extremely disappointed with my stay. Advertised as brand new, the hotel was instead plagued by mildew, mold, and a pervasive, unpleasant odor. The situation was compounded by a complete lack of care from both the manager and staff. It's disheartening to experience such a substandard stay at a Marriott property. I strongly recommend looking elsewhere for accommodations.