We have been staying at MVC properties since 2014, and this is our third MVC property this year. I am also almost at gold status with Marriott for the year. Check-in We arrived at 3:30, knowing the history of this resort on a Sunday. It was 4:40 when I called, asking why I hadn't received a text yet. The response was that we had people check out late. It's almost 5 p.m. I am not sure I can help with that. Checkout time is 10 a.m. This was a bad start, considering they wanted me to go on a sales pitch since I am not an MVC owner. We then denied the sales tour for $250. For the Florida and other resorts, we rent on RedWeek. Since we live in NJ, we paid cash for this NJ resort. Room We have been in this room for four nights. The main TV has been having problems daily, and the workers have even told us that it is a common problem at this property. The shower gel fell off the wall, and I was lucky it didn't hit anyone in the foot. The girls that came said it happens constantly as they are held up by a sticker in the shower. These are minor issues but seem to be expected with the resort. The worst one was the green head flies. They were all over. The room, you can tell, has been used and is functional, but it needs to be taken care of. Pool The pool at this resort was nice but was packed with people. Both the adult pool and kids' pool area were very busy. My kids are 11 and 14 and didn't do any of the activities as nothing was for that age, but they played a few outside games. We went here in 2021 and 2022 and were used to it being pretty quiet. I guess the families are back, as it was packed. Staff The maintenance and housekeeping staff that we encountered were nice and tried to help. However, they all seemed frustrated because it was an ongoing issue. Food We did not eat at the restaurant on the property, but my kids did enjoy making smores at night. There is a charge for this. Location If you like AC, it is about a 20-minute drive. You can also get to New Jersey beaches in about 20 minutes. We are big fans of MVC Ocean Pointe, and they need to improve a lot to get anywhere near that level.
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