Changbai Mountain Wanda Yue Hotel

Sehr schlechte Erfahrung. Nachdem ich für zwei Nächte gebucht hatte, checkte ich gerade ein und fand Zahnpastaflecken auf dem Becher, wie auf dem Bild zu sehen. Was ist das für ein Service- und Managementsystem, das es ermöglicht, dass Tassen die Inspektion bestehen, ohne gewaschen zu werden? Ich war so schockiert! Es waren Fingerabdrücke auf der Scheibe, die ich aber nicht abgewischt habe, daher war ich sehr überzeugt. Auch im Heißwasserkessel befanden sich Haare. . . Ich ging zum Kundenbetreuer und sagte, dass in der Hochsaison kein Zimmer frei sei, also bat ich die Tante, es noch einmal zu reinigen. Sowohl die Tante als auch der Kundenbetreuer sagten, dass sie gerade beschäftigt seien und baten einen externen Dritten, dies zu tun Reinigen Sie das Haus. Sie haben bei der Schulung des ausgelagerten Personals keine gute Arbeit geleistet und es ausgelagert. ? ? ? Hat niemand aus Wanda die Station vorher überprüft? Es ist erfrischend, dass das Hotel dies jetzt tut. Ich habe ein paar Pilze geschenkt, beschloss aber, sie nicht zu wollen und andere daran zu erinnern. Unabhängig von der Hotelleitung sind die Serviceeinstellung und der Umgang mit Hygiene und Reinigung recht enttäuschend.

No frills hotel and good location if you are a good skiier. There’s only advanced slopes near the hotel. To get to the beginner/intermediate slopes and main shopping area, you need to take a free shuttle bus. We took the free shuttle bus to Changbaishanxi station as well. Added hotel manager on wechat was so convenient and we can get everything settled easily, including getting to restaurants outside the resort.

The hotel is in a nice skiing area. Just leave and there is the first lift. The rooms are sufficient but maybe not standard for a 4 stars hotel. Example no rain shower, no iron to iron shirts. Unfortunately the room we booked the heating was not working which is by minus 12 a no go. Therefore it was necessary to move in another room. The employees were very nice and helpful and tried to do the best to solve it immediately. The restaurant I tried only 2 times. For the Christmas dinner and one for lunch a noodle soup. The dinner was just a ok except the backed ham was delicious. The noodle soup was not really good for the price. The breakfast is standard Chinese breakfast. I loved there the noodle soup. (Why not at lunch?) and the Chinese pancake are also very good. The lobby bar is nice place to relax but the training for the stuff have to improved. I asked for semi dry red wine. Lately I picked a bottle by myself based on the grapes and my experience cause no help here and to open the bottle the waiter had to search first and opener. But the Cabernet Sauvignon was good. A recommendation is the coffee black no milk no sugar in the lobby bar. Very good. Worth mention there were a lot of coupons included in thbooking like for skiing, hot springs and son on. Summary the hotel is worth staying but they should also consider some improvements.

Excellent services and really nice location to the piste. The restaurant by far the best of the valley and the yoga course really good to improve your mood and your body after a ski sessio. . I really appreciate the staff who was considered and helpful with. Special mention pour David always available. I recommend this séjour

The hotel provided free hot spring pass and free rental for ski equipment. Our hotel manager 刘经理 is very friendly and helpful, he has recommended us nice restaurants and helped us whenever we need assistance. Highly recommended!

Amazing hotel, arrangement and service, our manager was incredibly helpful throughout our stay. 10/10 would recommend!