Gastnutzer
24. Januar 2024
We have booked 4 nights at Ahiva for our HONEYMOON, in January 2024. This hotel has a good marketing strategy, but a 👎 Management, and here is why: Location: in front of the Mosque, where you could hear the priest, starting 5h00am. You could not sleep. I asked the hotel if there is going to be noise issue regarding the Mosque, they said, everything is OK. This was not true. You go to Ahiva, sleep there and at 5:00am when the priest says the pray on the 2 speakers, gramafons, you tell me everything is ok. 😡 Room: the room was cleaned every day, which I appreciated, the room is big and their TV has Netflix incorporated so this was a plus. The AC is working, but in midnight is starting having some issues, and trumbeling and making noises , while not working, it was turned off. Food: we had HB, breakfast and dinner. For the dinner, the menu has 4 options for you to choose, but only 1 available. Everyday I asked what we can eat, well only 1 option to choose was available for us. The dishes were in small portions for the tuna(1 small tiny slice of tuna, 🤣). The next days I went to the girl from the kitchen to show me what kind of fish they have, to be sure, we will find sufficient food for me and my husband. The next days, the staff prepared for us a local fish, big fish, but this one was not good prepared. No salt, no pepper on the fish, and it was like rare done. 🤣. For the breakfast same thing, small portions of food every day. The kitchen, Omg, is full of dirt and oil. That kitchen was not cleaned for days, months. I entered everyday in that kitchen to speak with staff, no way, you keep that kitchen with all that dirty and grease on it. The hotel is lacked of a Manager to be there present all the time, to give the guests the hospitality that they need, to pay attention to cleaning, to bring fresh food, to bring fresh fish(we ate fish that was kept in the fridge for days, not fresh). Ahiva needs a Manager to lead the staff, they need to be shown by example. "Thank you" Ahiva for taking my money(big price) for lower experience and lack of hospitality!☹️ We have been in other islands, this is our second time in Maldives, and we have stayed in other hotels and guesthouses more less expensive than Ahiva, but where the quality was of 5*.
Übersetzen