cqfp123
20. Mai 2024
Stayed one night while on the road. The room was prepaid (I had redeemed points), however upon arrival they asked for a credit card "for incidentals". The property is old and dated. Quiet location with no street noise, but they allow pets and I could hear dogs barking in the rooms nearby. The room was dated with a badly stained couch and mismatched furniture. There was a chair but no desk (unlike stated in the reservation); instead, there was a pretty useless low coffee table. Amenities included mini-fridge, microwave and coffee maker. Plenty of power outlets. Comfortable bed and pillows. Shower with good water pressure. Wifi worked well. Plenty of parking. Breakfast was included, but by 09:00 (breakfast time ended at 09:30) there was hardly anything left, and the pancake machine wasn't working. Upon departure, I didn't ask for a receipt since the room was prepaid. However, a couple of days after my stay I noticed that my credit card had been charged the full price. I called the property shortly after 09:00 and was told that "it wasn't a good time to call" (sic) because they were busy with breakfast. Eventually they checked and said it had been an error and the charge will be reversed, and I would receive a refund in a few days. However, my card was never refunded and I had to file a chargeback with my credit card.
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