Hilton Fort Collins

Staff is very nice and helpful, will stay again.

沒有洗衣間，不太滿意，洗衣房在馬路對面。沒有自助早餐，衹能在餐廳點。一樓的會議廳一直有會議團。除了這些其他都好。

還是不錯的，乾乾淨淨，早餐也好吃

I recently stayed at a Hilton property and had a pretty disappointing experience. I left my signed Emmitt Smith Dallas Cowboys jersey in my room, and when I realized it was missing, I contacted the hotel within 3 hours. Unfortunately, their response was lackluster at best. I vacated the room early in the morning, which means plenty of time for a staff member to have checked the closet for the jersey. I was told to fill out and complete a lost property form via a link sent to my emails. I have received a number of AI generated responses to my email stating the Hilton was unable to find the item. It felt like no real effort was made to locate my jersey. I can't help but wonder if it was simply overlooked or, worse, if an employee took it. It's really disheartening when a hotel doesn't seem to value your belongings or provide proper follow-up. On the plus side, the facilities were nice, and the staff was friendly, but this experience has definitely soured my impression. I expected more from Hilton, especially regarding lost items. I hope they can improve their lost-and-found process in the future!

Over rated and over priced. $15 a night to park on top of the price. The rooms are weird and smell funny. I can’t express how mad I am that I’m stuck here two nights. I won’t only never come here again, im probably done with Hilton’s completely. Good riddance.

Cons: 1. windows at least 6 feet above where a normal window would be. There was a view of the sky. This was my first impression. I thought well I can live with this. 2. I chose this hotel for room service amenity only to find out they do not serve room service on the weekends!?!? 3. To find this out I had to call 5 times before the front desk picked up the phone. They were not busy, I could see them from my room. 4. The initial call was an immediate transfer to the bar without letting me finish my sentence. Front desk was rude 5. The $20 breakfast buffet was disgusting. Despite listed amenities, dining room, you could not order off the menu. 6. The room layout was bad. Couch was facing the desk as opposed to the TV. 7. Starbucks did not have COFFEE! The person who orders was on vacation. Unbelievable! PROS: My room was clean, well stocked, and the linens were crisp and clean.

Nice looking hotel from outside and in lobby. Rooms are a different story. Mold in bathroom which they try to cover up. Rooms smell nasty... like old mildew. It was an awful expierence. I wouldnt ever stay at this property and I'm probably going to stay at a Marriott next time. The staff wasnt even that friendly. Ugh

I've stayed with the Hilton brand for well over 20 years, so I'm familiar with this brand. Obviously this hotel is re-branded from an Embassy Suites to Hilton (although same family). I was a bit disappointed with this Hilton. Yes, it was clean and comfortable, but there were a couple of issues that just were subpar. First, there was not a mini-refrigerator or microwave. There was plenty of room for it, so it just seemed like this hotel was being "cheap". Also, there was no free coffee to be found - but conveniently there was coffee for sale at the Starbucks located inside the hotel. Another subpar item was the required paid parking - as many others have mentioned. Very cheesy and cheap - it wasn't even through Hilton, it was through a 3rd party vendor. Hilton would have NO idea if you paid for parking or not, and who knows how often the 3rd party vendor actually does checks in the parking lot. There was tons of room for parking and there would be other ways for Hilton to keep out non-guest parking - such as physical parking passes - anyone else remember these simple slips of paper that you put on your car's dashboard?? Obviously this is too hard for Hilton. Would I stay here again - probably not, as I would like to be closer to Old Town where I could walk to restaurants and bars. So, when you're deciding on staying here, and you have a vehicle, just factor in the $15/day parking and no free coffee - not to mention no fridge nor microwave. Come on Hilton - you can do better than this!

We are Hilton members and enjoyed our nice quiet room. This was a one night to visit Ft. Collins downtown for more time in town instead of a drive up from Denver and to go home in terrible traffic. What we didn’t enjoy was being expected to use a QR code and give the same information on our IPhone at check in instead of just charging the $15 on our room. It was a long drive from Steamboat Springs and we just wanted to settle in and go downtown. We had reserved the executive floor which came with breakfast. Upon voicing respectfully our displeasure at this breach of hospitality by the hotel chain and to the manager. He gave us a complimentary breakfast card. NO, the breakfast already came with our room accommodation. This was very lame as was the powdered eggs and very poor breakfast offerings the next day. Room was quiet, clean and great but they really need to fix this. We emailed hospitality and Hilton got the same weak apology but no offer of fixing this breach. I get it, you want us to pay for parking but this is terrible, telling us a different company (3rd party) owns the parking lot that surrounds your hotel. I guess we are driving up on their drive way also as it is continuous under the portico and out into the “lot”. That is what offends me, what hotel does this…it is attached to the surround of the hotel. The other excuse was that it would keep the “students” from using this property for parking. Also challenging American hoteliers to step up their game on terrible breakfast offerings. Even 2 star European chains can offer better than this…