Gastnutzer
14. Juni 2023
This is your typical mid-range, mini-suite hotel. For our purposes, the little kitchen and full size fridge were perfect. Room/bathroom was VERY CLEAN and having just come from 2 previous hotel stays, this BED was the most comfortable of all (and they were Hyatts!). Mattress was firm with a cushy topper so that you sunk in a bit but your back was fully supported. We woke up refreshed every morning. Bed linens were soft and good quality. The recliner and height adjustable desk chair made for good work options in the room. Lighting was also varied and sufficient. Yes, you could hear people walking upstairs (we had a 3rd floor room) and Yes, if someone made a pungent dinner, the hallway retained the odors for a bit....I don't know of any way around this, especially for traveling workers who are staying here for extended periods and need to make meals. The staff went out of their way to be personable. Greetings from the front desk as you entered and exited. Housekeeping or hotel staff acknowledged you in the hallways, and Hubert took EXCELLENT care of the breakfast room and its occupants, even stepping in to provide distractions for distraught children. He wiped every chair and table immediately after each patron. He was on top of refills and special requests. High marks for him!! I wish the breakfast would have been more varied. We were there 4 mornings with the exact same breakfast. Standard hotel buffet fare: waffles, toast, bagels, muffins, eggs [kind of rubbery every day :o( ], ham slices, apples, oranges, juice, coffee, tea, hot chocolate, yogurt, same 3 cereals, milk. We commented specifically on housekeeping. They REALLY did a great job. Floors were clean and well vacuumed. Bathroom fixtures were shiny. Kitchen stove, fridge, micro, counters, utensils....ALL were clean and unstained. We were traveling with elderly parents who also were very satisfied with their room and the customer care.
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