Gastnutzer
22. Juli 2024
On the plus side, this hotel is very clean, the front desk staff are professional, friendly, and patient, and the food service staff in the breakfast area do a good job. The bed was comfortable. However, we reserved a suite with a sofa bed and the only bedding provided was a torn comforter -- no pillows, no sheets or blankets. Thank goodness we had a sleeping bag for our 9 year old to use. The shower has a half partition instead of a full door and it needs to be wider because water shoots out all over the floor. We stayed 2 nights but did not receive housekeeping service, which we needed because there is only 1 small towel bar and no place to hang wet towels to dry. There is only 1 elevator, so the wait was often long. Hotel needs more luggage carts. We waited an hour in the lobby for a cart and never did get one because rude guests kept the carts instead of returning them promptly to the lobby. There is a significant amount of loud highway noise at night which kept waking us up.
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