Events Hotel la Plantación

DO NOT WASTE YOUR MONEY. Firstly this is an events venue. We know that now but we booked it for a relaxing 3 nights @ 500 euro's as it looked really nice. The Suite was really nice BUT the venue books out day rooms - in our case it was a brash, loud male Photograher, his female assistant and his female model. The Hotel allowed them to use the rooms either side of us - this led to noise, distraction and nothing like the relaxing break we had planned. We complained - but this was ongoing, with the crew turning up at 9am the followind day. My Tip to the Management is - make your mind up - do you want to be a classy Hotel, or book rooms by the day. A disgrace, what a waste of an excellent venue. Also how they have the nerve to include " Restaurante " in their title is absurd. Shocking experience - never to be repeated. I always try and give a favourable and fair review but honestly - if they continue to ignore the peace and tranquility of paying guests they do so at their peril. This place needs Professional Management.

Our daughters wedding Our daughter chose the plantation as her wedding venue, because of its peaceful setting and the outdoor area is truly beautiful. However since making her choice, the venue changed hands and the new Russian owner became increasingly difficult to work with. He would not answer emails, saying “send me a WhatsApp, I will answer then” Constant staff changes meant they had to have food tasting several times until finally after pushing for answers, six weeks before the wedding, he informed them that the Plantacion no longer operated as a restaurant and we would have to get our own caterers. The stunts Alexsy (the owner) pulled at the last minute were unbelievable. Of course we had a contract in place, of course we had discussed everything. My daughter was very organised, she’s a senior project manager for an international luxury designer brand. All of the last minute changes were a bid to get more money from us. The plantation is only getting bookings because of the previous owner who was lovely and the venue itself is beautiful. To be fair the new owner is fairly charming until he has your money. Six weeks before the wedding He added an additional €1500 villa hire charge and was constantly rude to the caterers we had to employ, demanding a bigger cut of their cost He tried telling us we could only use suppliers he recommended, 6 weeks before ours were already in place! The week of the wedding He would not let the catering company provide drinks for a “bar libre” (free bar for guests) as is customary in Spain, instead insisting we had to pay for his poorly stocked bar. We had to fight to get him to provide flavoured gins and Malibu for our guests even though he was charging €7 a drink. Although table linen was included with the caterers, he tried to make us hire his instead. He pushed us to take on additional suppliers from him, which we did not need. He told us we needed to pay an additional charge of €30 per hour to use his speakers, which was previously included. He tried to say we had to vacate the inside of the venue by 10pm, everything was a constant battle, when we pushed back, he wouldn’t speak to us for a day or so. He made promises he could not keep, which caused last minute stress and worry to the distraught bride:- No white carpet, just a very scruffy grey one. He didn’t have enough chairs for guests to be seated at the ceremony but was going to leave us short, until this was spotted and provided by one of our suppliers. He told our caterers that they had to put the evening food out at 8pm instead of 10pm. We battled with him over this. The meal literally hadn’t finished until 7pm. He insisted the evening meat and cheese platters were all put on disposable platters that he could throw away, when he had decided we had had enough. We were on edge constantly, thinking at any minute, he would say “No wedding here” when we didn’t give in to his demands, he was aggressive and intimidating. On the day of t

Estuvimos allí por una competición de Voley de mis hijas, el hotel ya nos sorprendió al atravesar la puerta de acceso al recinto, parecía que te trasladabas a otra época, a la época colonial, el cordial recibimiento de Ángelo que muy amablemente nos enseñó todas las instalaciones a nosotros y a unos amigos que nos acompañaron. Las habitaciones decoradas con mucho gusto, las vistas inmejorables, un hotel muy tranquilo, acogedor, tiene 7 habitaciones en la planta baja y todas dan a la piscina y tienen un pequeño atrio antes de acceder. Nos ha encantado, Ángelo y Alexei tuvieron un trato muy cordial, e incluso tuvieron detalles con nosotros que agradecemos de corazón, nos hicieron sentir como en casa.