Courtyard Fayetteville

I’m a Marriott Titanium Elite member and must say that while the staff is friendly, the amenities at this hotel is one of the worst I have seen by a hotel carrying the Marriott brand. I could not get a complimentary bottle of water. I was told I had to use water from the sink to make coffee or buy water. I was told I could not get a complimentary upgrade because those are given out earlier in the day by the manager, even though the hotel knew what time I would be arriving.

Stayed here with my son for a baseball tournament. The location was GREAT— we walked to GREAT restaurants just across the street, plus we could pick things up at a store close by. Nice lobby area. Starbucks was nice, but would have loved a complimentary breakfast option. Didn’t like that there was no microwave in the room. The snack area was problematic— front desk can’t monitor it well and there were young kids (not ours— ours were 18) they thought were stealing from it. (But in the kids defense, if you were 10 and saw snacks available with no prices on them and no sign of how the area worked, how would you know what to do?) Parking was great. Nearby bike trail was really nice and also pretty to look out at from our room.

Needed a place last minute for our softball team. The front desk staff was outstanding! We were treated so well. I would recommend this place based solely on the staff but the hotel itself was just terrific. Would absolutely stay here again.

You would think that Courtyard by Marriott would be an upper level motel. Wrong. They have No morning complimentary coffee or Any breakfast items without charging. You are accustomed to having your room cleaned once a day with fresh towels, etc. Wrong. Every other day. I would recommend the Hilton next door.

This was my first time staying at this property, I am in the area a lot for business. The hotel is very clean and the rooms are spacious. I found the beds to be on par with most Courtyards. I was very disappointed in the lack of recognition as a Gold Elite Bonvoy member, you get NOTHING at this hotel. Not even a bottle of water. I am shocked at how different these hotels are run from city to city. I am a loyal Marriott traveler and this really put me off. The lady at the front desk said we don't do anything for reward members unless you are a Platinum Elite. I don't know, this just sat with me wrong.

Great hotel located near many restaurants and shops. The rooms are very nice and clean. We stayed at a room located in the 4th floor and was spacious and had a sofa bed and a mini fridge. A special mention to the great service of the front desk team. Cheryl, went above and beyond to help us with everything. Which was greatly appreciated. Will definitely come back if in the area.

I stayed at this hotel for over a week as I recovered from having major surgery. The staff treated me so well and went above and beyond to guarantee that not only was I comfortable, but that I was feeling fine. Thank you Cheryl for allowing me to check in a few hours early and always asking, "Ms. Chambliss, how are you feeling today?" The housekeeping staff are so dedicated to providing a sanitized and clean living space and for that I am grateful. Thank you team for caring about my well-being and going above and beyond to make sure I was comfortable

This Courtyard by Marriott was so clean and inviting! I stayed here after visiting Crystal Bridges! It was quiet and easy to find! Great place! The staff was very friendly! You won’t be sorry if you stay here! I highly recommend this Courtyard!!!

Room was filthy, hair on towel and bed. Mattress was so lumpy I kept rolling to the side. Huge lumps just awful. Front desk was very nice and welcoming but the cleanliness was atrocious and I’ve never slept on a mattress this bad- and the rooms weren’t cheap