Gastnutzer
28. November 2024
Unfortunately, our experience at this hotel was terrible. As soon as we entered the room, we were greeted by a strong smell of mold, which made it impossible to feel comfortable. To make matters worse, the bed linens were visibly dirty, an unacceptable detail for any hotel. When we complained at the reception, they offered to show us another room, but the second one was even worse. The walls had recently been repainted to cover visible mold, which was still present underneath. In addition, the bathroom floor had wooden boards that were warped and lifting due to excessive humidity. It was clear that staying in these rooms was unhealthy and unsafe. We had no choice but to leave and request a refund. However, despite the owner’s promise, we never received our money back, and now they refuse to answer our calls or emails. A truly disappointing experience that we strongly advise anyone to avoid. Look elsewhere to protect your health and avoid unpleasant surprises!
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