Alameda Exclusive House

Im very disapointed with my stay in this hostel. The recepcionist was wearing indecent clothes which embarrassed me (very short clothes) . The Rooms was ok . Nice view But it is Without breakfast !!!!! and the reception music was very loud, There were no forks in the kitchen, which is sad!

Super clean. Massive bathroom and big bedroom in the junior suite. Beds were super comfy. Top-roof terrace with bar.Close to old town with breakfast places, shops and restaurants in walking distance. Best restaurant in town "Alameda" in the same building.

ALAMEDA EXCLUSIVE HOUSE Google review summary Reviews aren't verified 4.2 214 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Google doesn't verify reviews from other travel sites. To see review policies, visit their site. Reviews Search reviews Lily 1/5 just now on Google Recently stayed at this property with my husband. When we checked in everything seemed okay until we got to our room. The room was way smaller than what was shown in the pictures on ***********, for the type of room we booked. They definitely gave us a smaller room than what we paid for. Apart from that, 4 (!) lamps in our room were broken and hanging loose from the wall and ceiling, exposing the electrical wires. The bathroom had mold in it, the showerhead was broken and the cup provided in the bathroom wasn't clean at all. We went to the front desk the same evening. The owner told us she didn't know about this (we later found out they just didn't care). She told us she could call maintenance the day after. They didn't have any other rooms available. And we had to come back again the day after. She didn't seem to wanna help us/care at all. The next day we talked to this other member of staff who offered moving us to one of their other properties in the city. She asked us to come back again the next morning. The next morning we spoke to someone different again about us being moved to the different property. Suddenly there was a different room available in the same property. When we got to the room we came to the conclusion that this was the room type we actually paid for. We also found out that they put new people in our old room without fixing anything. Overall the service was very disappointing and we weren't the only ones with problems. We also overheard other guests complaining at the front desk. The hotel also didn't offer any breakfast service even though they do mention this on ***********. The rooftop bar also wasn't open and there wasn't any other food or drinks service provided apart from a communal hostel kitchen. The rooms don't have hotel basics like a mini fridge, a safe and a kettle for tea. You can definitely get a better room somewhere else for a better price.

A fuir absolument Nous l'avons réservé pour 3 nuits. accueil moyen; Chambre minuscule. pas de rangement ( 1 portant seulement) pas de chaises, bureau, eau, gobelet, une seule serviette par personne. très sonore. Pas de changement de serviettes. chambre en mauvais état. plafond comportant un dégât des eaux. Salle de bain minuscule dont le pommeau de douche était défectueux, porte de douche non étanche donc inondation de la salle de bain, salle de bain plein de moisissure. Le pire est que la 2e nuit, nouveau dégât des eaux au plafond, nous le signalons à l'accueil qui devait nettoyer et nous changer de chambre. A notre retour dans l'après-midi, la chambre n'avait pas été faite et nous n'avons pas été relogé. En début de soirée, nouveau dégât des eaux, outre le plafond, l'eau coulé le long des conduits électriques dans le placard situé dans la chambre. Nous sommes descendus à l'accueil : aucune action. Nous avons dû nettoyer nous-même et demander un sceau et avons subi toute la nuit le bruit de la fuite. Nous avons quitté l'hôtel le matin à 6h30 pour prendre notre avion =＞ personne à l'accueil. Rapport qualité prix non conforme, nous avons payé plus cher ce 2 étoiles qu’un 4 à Lisbonne

En arrivant on nous a donné la chambre n*17, quand on a ouvert avec la carte il y avait quelqu’un dedans. Je redescends pour le dire, on me répond en étant un peu saoulé que finalement on ira dans la n*16. Chambre minuscule, très étroite et vraiment pas propre, du bruit toute la nuit. Climatisation sale et qui ne fait pas de froid. À éviter.