Holiday Inn Fargo

very friendly staff and clean.

This Holiday Inn was likely built in the 1970s based on design. Getting in from the road is a bit of a hassle due to how there are multiple wings branching out all over. When checking in, they will tell you which entrance your room is near (they are numbered) and suggest parking near it. I arrived around 5 so my room was ready. Elevator wasn’t bad as I rode it to the second floor. Typical room, not fancy. Immediately left to go to the RedHawks game and came back around 10 to enjoy the hotel bar, which was busy due to a few conventions. Eventually went back to the room, and had a good night’s sleep. Room was clean. Woke up next morning, and had the typical weak water pressure. I had coffee from the lobby (there is also a coffee shop and small restaurant) and took a look around the pool. It has a pirate theme with slides for kids, but room for adults to swim. There is a small arcade and pool tables. It’s essentially a remnant of the old Holidome concept I loved as a kid 30+ years ago. Poolside rooms too! The pool didn’t open until 9 or 10 so I asked the front desk if that was a hard opening time, and she said it was due to the poolside rooms. Since they had a guard around, I wasn’t going to take my chances. Checkout was fine and I was on my way. Sadly I didn’t really get to see Fargo, didn’t see downtown at all, so I may have to return at some point. If so, I would certainly consider coming back, hopefully to use the pool.

I actually stayed at the Holiday Inn Express but visited here twice. Paul, the bartender, served the homemade mushroom soup. Just what I needed after a long traveling day. I was visiting the last four states I had not yet seen - both Dakotas, Alaska and Hawaii and he was among the people who made this trip enjoyable!

I stayed at the Holiday Inn, which is one of the few full-service hotels in Fargo. It's a very old 1970s Holiday Inn that has had extensive renovations and additions over the years. Those changes have been more like lipstick on a pig than anything else. There's even an old-style pool that looks like a vintage Holiday Inn Holidome original to the 1970s. The lobby is bright and fresh looking. Hallway corridors leading to guest rooms in the massive property (one tower feels like a quarter of a mile from the front desk) are worn looking and feel more like a dormitory or institution than a hotel. Likewise, secondary entrances into the hotel from the parking lot are tired. The doors are supposed to be locked with only keycard access. But the doors don't lock, meaning anyone can access the hotel from the parking lot. Unlocked doors is a significant safety issue. I booked a king room months ago. I have IHG Diamond and Intercontinental Ambassador elite statuses. Both my reservation and my IHG preferences specified a high floor away from the elevator. At check-in, a Premium Room was still being sold on the IHG website and mobile app. The front desk claimed no upgrades were available. I was given a standard king room on the fourth floor right next to the elevator. That's very poor elite status recognition. Even if a suite wasn't available and the inventory showing on the IHG website and app was inaccurate, how does a front office manager or general manager not pre-block a guest with the highest IHG elite status into something at least on a high floor? The tower has seven floors. The first room was unclean. There was a dirty cleaning rag on the carpet, ***** hair on the toilet seat and body hair in the tub-shower. I was moved to a second room. The front desk clerk said she upgraded me to a room on the fifth floor. The room was right next to the elevator. While the second room was basically clean, it had extensive mold or mildew around the toilet and the baseboard in the bathroom. Not wanting to move to a third room, I accepted the second room. Despite showing photos of renovated rooms on the website, both of my rooms were old rooms that outside of a television looked unchanged since around 2010. No USB outlets, almost no accessible electrical outlets, and scuffed and scratched furniture. I actually had to move furniture and unplug lamps to find electrical outlets to charge my devices. That's how outdated the room was. To the hotel's credit, the front office manager promised a significant amount of IHG points equivalent to a free night. While that was appreciated, it still doesn't excuse the lack of cleanliness and lack of maintenance. It's also misleading to show photos of new rooms if your rooms aren't fully renovated or updated. My rate included breakfast. I never ate at the hotel. I tried two mornings. Both times the restaurant was full with guests standing in line to wait for a table.Only a small section of the dining room was being used. S

Stayed over the weekend when visiting Fargo for a wedding. We have silver medallion status and when we checked in, we were greeted with a keycard thanking us for our loyalty to IHG and mention of free internet. The room had a king bed and was on the first floor. It was a typical hotel room and was very clean and had done newer updates. When meeting with other family there for the wedding, we realized we had not received the pool wrist bands but we were not planning on using the area so it was not a concern. We did call in the morning and ask for a later checkout as our flight wasn’t until late afternoon (5pm), and with silver status we know that up to 2pm checkout is an option (when available). They hesitated at delaying our check out but then agreed to 12:30PM. The stay was comfortable and the hotel was clean. There are plenty of amenities available - gift shop, nice pool area, coffee shop, restaurant. And the hotel is very conveniently located to the mall and other shopping and restaurants. Cost was very reasonable but we also got a discount as part of the wedding block. Nice stay.

The hotel was nice and clean and the rooms were spacious and modern. Our only problem was it got very noisy during the night with kids screaming in the next room (not baby) and got to a point where we and another room called security (we wanted to make sure the kids were okay). Security came but the screaming started again few minutes later. I spoke to the manager and he provided some reward points as a gesture which we appreciated.

Great rest and clean room. Only stayed one night for a conference and it was quiet and nice. Fitness room was clean and adequate. Bed was supportive and the pillows were comfortable. Nice amount of plug ins for charging all my devices. Close to shopping and food.

Really a great hotel. Rooms were beautiful, clean, and comfortable with nice name-brand amenities. Pool area was awesome! The kiddie pool area has warm, shallow water and fun slides. They provide life jackets and towels poolside. Highly recommend.

We stayed here only because we were flying in late and needed to be in Fargo in the morning. The room was still available, as we requested, for a late check-in. The next morning the breakfast was very good and she was very pleasant and helpful. However, the hotel room and floors throughout were bad. The bed was fine but the carpet appeared to be quite dirty and the furniture was so scuffed up that we could tell it hadn’t been replaced for a long time. We paid $170 for a room that was worth $100 at the most. One week earlier, we stayed at a Holiday Inn Express in Fargo and it was not very much better. We honestly feel that we will probably never use this chain again in the future.