Gastnutzer
15. März 2024
We booked a room for one night only. The online information stated that check-in was from 14:00-20:30. Upon arrival at 7:30 pm, there was no one at reception, and a board outside indicated that the key was in the room. The room was filthy and had a stale smell.
At exactly 10am, which was the checkout time, a rude woman knocked on the door while we were packing and washing the dishes. As we were leaving, we noticed information on the wall stating that we had to wash any dishes we used, otherwise there would be a $20 charge. The lady stormed into the room and started stripping the beds. I have stayed in many places and travelled all over the world, and never have I experienced such rude and impolite behavior. We were thrown out of the room. This is not a motel, it's more like a military camp. There were also moths and bugs in the room and we did not sleep all night. What a horrific experience
Übersetzen