AdRaInKe
7. April 2024
This hotel is beyond overpriced. I thought it was going to be a luxory hotel stay with 5* service but it wasnt.
The room is as bog standard is it comes. The ocean view was really a partial view. The room smelt bad, like damp and the shower was the most complicated thing to work and the shower head could never be worked, only the rain shower option was doable.
Whats worse is the room we were given was above the end of the restaurant. The restaurant workers would smoke below our balcony and that would waft up to our balcony.
Moreover, it was a birthday stay and not once did the hotel do anything to recognize the birthday. Other hotels I have stayed in, in the past, would always provide complimentary cake or dessert or treats for a birthday. This hotel did absoultely nothing, despitw being informed.
I would love to know how they get away with charging 5* prices without the 5* service.
Highly dissappointing. The corridoors also are not kept up to standard and finding random holes in the ground was common.
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