Gastnutzer
14. September 2024
Greeted by the stink of urine from the public toilets, I was shown to a room upstairs which smelt badly of drains from the en suite. There wasn't sufficient ventilation in the en suite and there was black mould everywhere to accompany the smell of the drains. The mould was so built up it suggests no one had attempted to deal with the problem for a very long time. Previous bad reviews from years ago say about mould. I had been told the hotel was fully booked so I knew I couldn't switch to another room. My brother's room was actually OK (en suite with an outside window) and we had driven 6 hours to get there so moving hotels wasn't something I wanted to do. We had a wedding nearby the next day. I kept the shower room door closed and the bedroom window open for ventilation, despite it being quite cold. I wished I had packed a facemask to wear in the en suite. Mould on the bedroom curtains showed how really bad the problem was. The TV blew up within 15 minutes of use. Then, the live music started from the pub below. It was very loud. The next day, just as I was leaving for the wedding, the macerator behind the toilet started overflowing. It had been incredibly loud each time it ran. I reported that to the staff before leaving, expecting they would call a plumber. On our return later that evening, nothing had been done about the flooding. The Kings Arms is 15 minutes from Exeter where I am sure a plumber could have been found. I asked for some old towels to catch the flood each time I used the basin or toilet. Each time the macerator ran, it got worse. The morning could not have come quick enough so I could escape that room. If you book to stay at The Kings Arms Inn I think you will be taking a gamble. I only saw two rooms, room 1 and room 6. 6 was OK as a basic room but room 1 was a health hazard. People with asthma beware. The appeal of the character of such an old building was completely overshadowed by the state of the shower room. I do not know if there are other rooms like mine was . Do you feel lucky enough to book? I wish I hadn't.
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