Comfort Inn & Suites Evansville Airport

The man working guest services gave a key to a stranger for a room that did not belong to him. When the clerk was questioned, he started cussing. This hotel is NOT safe for solo women to stay at! The words Eff you, the b---- word, and STFU were all used from him during this conversation. This man has no business having and giving access to rooms occupied.

I booked online. We arrived and the front desk guy was very nice. The problem occured when we got to our room. When I went to go open the door the molding on the door fell off onto me. When I went to pick it up my daughter noticed an insect crawling. She thought it was a cricket until we looked closer and it was a roach. We immediately went back downstairs. I explained that I had seen a roach and the man at the front desk didn't look very surprised. He told me they had had some issues sense work on plumbing. I asked how I get a refund and he said I had to call Priceline to get a refund and they would call him and confirm. We did that then we went to the Hampton down the street. When I asked at the Hampton they confirmed that they have had at least one other person come to their establishment from there. When I told him that I had just tried to check in to a place with roaches and we left he was able to name this hotel. My only positive on the comfort inn hotel was the front desk clerk. He was very kind and helpful.

This is a nice hotel. It is showing some wear in the carpeting and other flooring. They do have a very nice breakfast every morning. The room that we had was very small. But the worst part was the size of the bathroom. You had to stand between the toilet and the tub in order to close the door from the inside. The toilet was so close to the wall that you could not use it comfortably. You basically had to go into the main room to pull up your pants.

If you book with 3rd party GOOD LUCK! Was waiting an hour on the phone with ******* and my bank to only find out the problem I knew from the beginning. (Front desk wasn't charging accidental fee correctly) The front desk doesn't know how to work their system. How do you get charged and expect to stay @ a hotel and uppon arrival be told there's nothing I can do. Call *******. GET a refund.

I want to start off by saying, staff was great! From the front desk to the hard working man and women during breakfast time! All very welcoming, friendly and helpful. Now, as far as the hotel and the rooms. They can use improvement. Rooms were very dark, even with all the lights on. Carpet was not clean or maintained. I had other issues about my room like toe nail clippings (that was NOT mine) on the carpet, my desk had sticky syrup all over it and rings of coffee from the last coffee cup that sat on it, proving it was not wiped at all. Mold in the tile floor and shower wall. Hair on my comforter. All stuff that showed me the room was not all that clean. I get that the workers has to do many rooms in a short period of time, but that should not excuse the fact of not cleaning properly. Which is a BIG DEAL to me when it comes to where I choose to sleep. I didn't complain cuz I wasn't sure how good it would do, plus, the hotel was booked, so I just went with it. Again, staff was great, not the rooms.

Average stay. Thankfully no bugs. Breakfast was not good, but the Denny’s has a walking path straight from the hotel. Our first rooms A/C didn’t work after the first night. Before leaving at 9:30am, letting them know we won’t be back until 8pm, we told them about it. Came back to the front desk saying it was fixed. Went up to our room, which was on the 4th floor. Didn’t work, still at 75°, although the thermostat was set to 67°. They did give us a new room, but instead of a king size bed for the two of us, they gave us two twin size beds. The room was about 5 doors down, which was annoying going back and fourth to get all our bags, especially at 10pm when we wanted to go to bed. The shower curtain had holes in it, in both our rooms. The beds were clean and in our first room, the bed was so comfortable. Sad that we didn’t get a bed like the first room. They were repainting, so the walls in the hallway looked terrible, and nobody was actually painting. Also, there’s no A/C in the building, so the hallways are muggy. We didn’t use the pool or hot tub, but they did look nice! The staff was friendly and helpful!

I pulled up to the Comfort Inn and walked up to the desk, A very nice, polite, professional looking young lady took care of me. I parked and went to my room. Very neat, clean, well appointed , a hair dryer on the wall, an iron and ironing board in the armoire with hangers to hang your clothes. Most motels I've stayed at lately were bare bones and higher priced. You can't go wrong staying here, you'll be pleased.

Good value for the area. Stayed here 2 nights. Room was clean and king bed was comfortable. Bathroom was small and did not have an exhaust fan. Breakfast area is busy. Though many food choices are offered the food quality is just fair. A number of hot items like biscuits, gravy and scrambled eggs were good. Coffee was ... well ... both days not sure if it was coffee. There was only one attendant to take care of it all and clean tables and she did a good job. This Inn is in a congested area made all the worse due to local highway construction. All in all, would stay here again due to competitive price, but choose to eat elsewhere..

We stayed here in 2017 and the stay was excellent. This was not the case this stay, the place has gone downhill tremendously. We were given a room with someone in it. The breakfast area was not stocked and the lady doing breakfast would not refill the items upon asking her too. She acted like she did not understand well. We found a hair in our eggs as well, so of course we did not eat anything else. The elevator and halls were dirty, as well as the parking lots and around the doors. They use the same sponge and toilet brush to clean all the rooms, which is terrifying with covid. Our tub was slick from grime, it was disgusting. The air did not cool because of all the dirt in it. I could go on and on, but I will post a few pics that will explain themselves. Please do not spend your money staying here.