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Lovely hotel, amazing staff, food, drink and outdoor areas are wonderful. A lot of the pictures on the reviews are very old, the hotel has had a refurb throughout so don’t be put off by the pics. Food is wonderful & there is plenty of it to choose

The hotel is very tired and old. Most of the staff were rude and we were felt to be made like an inconvenience. The food at breakfast was inedible as the “hot”food was freezing cold. The plates and glasses were dirty. The pool was filthy and we felt there was a lack of care throughout the whole hotel and staff. You were not even provided with pool towels and were asked to pay - for a 4 star hotel, this is unacceptable. Being two young girls, we didn’t feel particularly safe here and will not visit again.

This hotel is central between Marbella and Estapona - ideally you need to hire a car/bike to get around. The hotel does a really cheap deal with a local company who deliver/collect from the hotel. We ordered one the day before, they arrives at 7.30am the next day (our choice by the way) and by 8am we were on the road! Only 15 euros/day for full insurance. Staff were really, really helpful. We only went for the b and b option but the choice was huge - hot food (not always hot but pop in the microwave and perfect), meats, cheeses, croissants, juices, hot drins, fruit, yoghurt etc etc etc - tonnes of choice. Pool was lovely, bar staff were great, as were waiting staff and cleaners. Ok so the floor wasn't swept every day but that's a small issue. Also there is a 3 euro charge/day for the safety deposit box but once we were settled in the hotel we left wallets, phones, passports, cash out in our room and there was never an issue here either. Great beds, you can ask for extra pillows. Currains nice and thick so dark at night. If youre on the swi.mming pool side of rhe hotel then there can be a vit of noise from the bat etc but in 14 nights we only heard it twice. If you want a quieter room then request one with a mountain view. It's not the most modern hotel but everything works eg lifts and there's plenty to do - table tennis, table football, pool, petanque ( all chargeable or deposit required but all dead cheap) Great place to stay as long as you don't want to be right in the centre of all the 'action'.

Just returning from a 5 night relaxing break at this hotel. The pool is a fantastic feature with the water being a lovely temperature and in a natural setting. There are activities to be involved in during the day if you choose to - 4-7pm is when it gets the most liveliest. The hotel is very clean and the room was comfortable. We stayed all inclusive and definitely good value for money. If you like to dine in a quieter environment then I would advise an early sitting in the restaurant. We didn’t really venture outside of the hotel very often but there is a local beach about 1/2 an hour away (walking). If you’re looking for a chilled few days in beautiful sunshine I would most certainly recommend this hotel.

Having read previous reviews, I did not have high expectations but I found the hotel to be absolutely fine, breakfast was plentiful, the pizzas were delicious and the drinks were cheap. Our room was extremely clean and comfortable and the pool area was one of the best I have been to. Staff were polite and helpful especially the young man serving in the bar area during the day. Its worth taking a trip down to the seafront at Estepona where there are many lovely restaurants to enjoy, cost us about 25 euros in a taxi that the hotel reception kindly called for us.

Total waste of time, very poor in every level The extra charge you for everything in hotel, We had all inclusive which was not worth at all, Staff are very rude, there is a mad women in bar called Izable, she is very rude and crazy, Staff in reception are not helpful and you can tell their fake smile, you can easily see staff don’t like to be there,

On arrival the hotel looked lovely. The pool is the best part of the hotel. Had activities during the day in the pool and by the pool side. Only had breakfast included however was pretty descent and a lot of option. Pastries were fantastic. On the other hand the hot food wasn’t hot. The few let downs are the staff are incredibly rude towards us and a few other couples we had met. Didn’t speak much English to also very difficult to order food or drinks. It was a shame about entertainment as no one spoke a word of english. Our rooms AC was very poor. Didn’t work well at all. Our room also needs a revamp as it’s looking old and worn. The bedroom door didn’t shut properly.. most of the sun beds by the pool side was broken. Had to try and find a few that wasn’t. The cleaning staff didn’t at all clean our rooms. The floor hadn’t been hoovered or swept the whole time we was here. We left a bit of rubbish in the middle of the floor each day to see if they would clean and they didn’t. Even our bed wasn’t made properly. There was dust in places that should have been cleaned prior to coming. In all honesty I wouldn’t stay here again. Our time was ok but I would definitely want half a refund for all of the problems!

Stayed here as part of a group when the other TRH hotel we were scheduled to stay in was overbooked. The positives, the public areas of the hotel are fairly clean and well maintained, the food at breakfast and dinner was fairly good,although the "English corner" at the breakfast buffet was a bit odd. As far as I know, not many English people eat Chorizo, garlic mushrooms and hard boiled eggs for breakfast. Food at dinner was OK, nice selection of salads and sweets but the main courses were a bit repetitive. The staff at reception and in the dining rooms were brilliant and very helpful The less positives, the rooms could definitely do with a revamp as some of the furniture was looking a bit worn. The rooms also had a rather infuriating lack of electrical plug points for charging phones, i pads etc. The other problem is the location which is right out in the outskirts of Estepona. If you have transport, it's less of an issue but there is only one small supermarket within walking distance along a road with no pavement. Not ideal if you have mobility challenges. Didn't use either the indoor or outdoor pools so can't comment on them. Overall, it was a decent enough hotel to use as a base for exploring the area.