Crystal Mountain Hotels

When I first checked in to Village Inns, it took 45 minutes to get keys coded to the door that actually worked [The front desk person was amazing, it was not his fault. He had excellent customer service skills]. The ice machine was in the next building so it was not easy to access and unpractical to use on at the level I would have. There was no AC/way to regulate the temperature in the room and there were no screens on the window, so I couldn't open it to cool the room overnight due to the bugs. The shower pressure barely misted during the shower. The hot water in the bathroom sink was way too hot immediately after turning it on. It seemed like such a high cost [$230/night] for subpar accommodations. I was grateful to be able to get away from the fireworks with my dogs but I would not come back again. I gave the feedback when I received an after visit survey, but basically received a "it's your fault for not telling us all these things at the beginning of your stay and we're human". Also "we hope you come back and give us another chance". As I was only going to be there overnight, it wasn't worth wasting more of my trip to wait for them to come and fix things.

We stayed here one night after spending the day in Sunrise. The location was good for our plan to visit the Sunrise area of Mt. Rainier. The gondola? Overpriced. And since we had seen Mt. Rainier on our hikes, we decided not to go on the gondola ride. The room: poor. Not enough light from the fixtures in the room. No tissue paper. No armchairs to sit (to put on my hiking boots). There were only 2 high top chairs in the room. No counter space by the sink but there was an area outside the bathroom where i was able to keep all the toiletries. In dire need of updates! Definitely not worth the money we paid.

Friendly staff, little extras (like s’mores kits), and even though there are only a few options for dining (it’s a small place) the food was great. Sunday evening live band and a community room (at Quicksilver) for playing games and etc when the skiing is done.