The Riverside Park Hotel

The bedroom was beautiful, clean and spacious, the bathroom could use updating as the shower was a bit of a safety hazard, but water pressure/heat/cleanliness was very good. The staff were incredible and so helpful!! We ate in the restaurant both nights and the food was amazing. I will be recommending this hotel to all my friends.

Riverside is always a great place to stay. Great food and drink.

This was by far the best hotel we have ever stayed in. The hotel is modern, spotless and classy. We stayed in the couples deluxe room and it was absolutely fantastic, the bathroom with jacuzzi tub and massive shower was amazing. The nicest room we were ever in and we have stayed in the suites elsewhere this far surpassed them! The food was beautiful in both the bar and the steakhouse, massive portions and good value for money. The staff were brilliant they couldn't do enough for us and there was plenty on so we felt really looked after. The spa was lovely and the therapists were very good at their job the hot stone massage was beautiful. Its like a hidden gem this place and we are so looking forward to returning already. If your looking for a couples get away this is the place to go absolutely amazing thanks so much

I booked two nights in the Couples Deluxe Room with my partner, expecting a comfortable and relaxing stay. Unfortunately, our experience was far from what we had hoped for. On the first night, the light in our room was faulty and wouldn’t turn off, making it impossible for us to sleep. We contacted reception, and a porter was sent to check the light, but he couldn’t fix it either. We called reception again, and they said maintenance suggested covering the light. A porter brought a towel to cover it, but it wouldn’t stay in place and didn’t block the light. After going back and forth with reception, we requested to move rooms because we couldn’t sleep with the light on. We were downgraded to a basic room that had no air conditioning and the most uncomfortable bed I’ve ever slept on. This was not the standard we paid for, and it was a huge inconvenience. To make matters worse, the breakfast the next morning was poor, adding to our dissatisfaction. We spoke to a manager and explained that we wanted to check out a night early due to all the issues. He offered us dinner if we stayed the second night, but this did not make up for the hassle of unpacking, repacking, and moving rooms. I also mentioned that there was a screw sticking up from the floor in the deluxe room, which my partner stepped on. Overall, we were very disappointed with the lack of proper resolution and the quality of service we received. We expected a much better experience for the price we paid and feel that the hotel did not live up to its standards.

Had a midweek break here with husband and son early August 2024. Hotel was situated in a scenic riverside setting although if you need a riverside view, it's probably a good idea to request it as some of the rooms overlook the not so scenic carpark and railway. There is a very generous carparking allocation and for us, very important disabled bays under cover with a lift to reception. I will give the reception staff a big credit for noticing that I use a wheeled walker and despite it being a busy bank holiday, told us they would be allocating us another room as they had no lift access to the room we were meant to be in. I was both grateful but surprised that a hotel this young, had access issues! I wouldn't even think to ask a hotel if the had lift to all floors! I dont know what our previous room would have been like, but the one we were given, although having a 'balcony' (small), was overlooking the carpark and loading areas, next to the railway. The hotel website describes the accommodation as 'luxurious'. I would have to disagree Im afraid, as I found them standard at best. It did look like they had wallpapered recently and reupholstered here and there but the first thing that hit me when I went in was the musty smell in the room and the nice iron shaped burn in the carpet. The balcony had old, slippy, wet decking that I did not dare risk put my weight on and in the morning, the balcony door glazing was covered in condensation and you could see the doors and window were quite old . Perhaps this was why the room smelled. I found a most unusual notice on the table about not leaving your balcony door open at night as the flies come in! This was rather off-putting, so having that balcony was suddenly not so appealing! Thankfully we kept it closed at night just in case. I can only say the beds were terrible. You can have a velvet headboard and sparkly wallpaper all day long, but if your beds are bad, it will prevent me returning. The mattresses were deep, but springs could be felt through the edges and it was so ridiculously soft, you couldnt even lie flat. Dont get me started on the roll together! Bathroom was most certainly not luxury either with none of the things us women like in our breaks away, at least give me some complimentary toiletries, there were none! It was all under the guise of being 'plastic free' but I just thought it was being cheap. To pay 400 euro for 2 nights in a hotel room, I expect more. It was the first time I ever stayed in a hotel with no vending machines. There was a glass jug and glasses (dangerous) that you could fill up at the water fountains on each floor. This at least let us fill our bottles at night. We ate both nights in the bar restaurant, which had a lovely view of the river and we found the food delicious, especially the stir fry. We didnt eat desserts as 10 euro for a dessert is a bit pricey. We used the leisure centre which was easy to get to and we got free towels and locke

This place is exceptional I would highly recommend anyone to stay if they’re a couple looking for a getaway we stayed in the suite, the staff go above and beyond for their guests they couldn’t be more welcoming. this hotel needs more recognition. Will be Back In Near Future. X

Overall Great experience- visited recently with family for my mother’s 85th Birthday - lovely staff , rooms very comfortable , & excellent breakfast . Dinner at Alamo Restaurant- food was awesome . Great leisure centre - used the pool/sauna/hot tub . Nice river walk outside & very close to town - was perfect for our little stay .