Quality Inn Hotels in El Paso

Quality Inn Airport East 900 Yarbrough Dr. El Paso, TX, 79915, US +1 (915) 594-9111 Manager Andrea Rubio – Front Desk does not have an email for her no way to contact till 0900 next day. Room 165 – 66.38 for 31 days is 2,057.58 a month for this room Guess Elite Gold Choice Membership means nothing here. Asked for a handicap room and this was not it. Too tired to argue, besides the lady that checked us in left after checking me in. The room looked clean, BUT!!! The security lock on the door was broken off – ½ missing. The mini fridge was nice, but the freezer part was full of freezer frost, so it was hard to get flat ice packs in. We had NO TOWELS - a wash rag and a hand towel. Went to front desk and asked young man to please get us some while we were out for dinner. Came back and no one at front desk even rang bell. The combination lock door was open, so I stuck my head in and yelled. NO ANSWER, lobby deserted. Finally, he came in from the back parking lot and I asked about my towels and his face said it all - HE FORGOT. Look at the camera screen and found the lady that check us in and tried to talk her through a room were towels should be – not available - none dried. Told him I need towels after the drive from California. He told me that he would try, but normally [guess this happens a lot] you would have to wait till 0900. I said get some out of an empty room. On way back to the room I saw a lady and she gave me a towel and a wash rag. Said she would try to find some more. About ½ hour later she bought some, by now it was close to 2100 - 9 PM [I believe with time change]. Surprise – have towel rod holder [left & right in wall] but no rod, maybe that is why we had no towels. Had a partial roll of toilet paper but no new roll noticed around 0145, thankfully had Kleenex. Was going to shower but the exhaust fan is broken. Made so much noise and did not want to bother neighbors. Wi-Fi kept going out – most likely to many people using it at night. Finally used my hotspot to be able to do anything. Better Wi-Fi at 0445 in AM. Since we had no toilet paper went to lobby to use. No toilet paper in the lobby restroom. Front desk no toilet paper either but will tell manager at 0900. I told the young lady “What do I do now” at 0545. She went to ladies restroom and gave me a small partial roll. No hand towel paper to dry hands. Again, the front desk had nothing and will tell the Manager at 0900. No lobby telephone to call Choice, but she gave me the number 877-424-6423 [found this on website - You can also call 1-888-770-6800 for 24-hour assistance] Lobby water fountain out of order. Took picture of hallway trash. Look like to be yesterday’s collection of trash. Two U-Haul trucks are staying there. The smaller one unload all their items into the dumpster – let the front desk know. At the front desk a guest was there and said he rented 3 rooms for week and 1 for the night and no towels. Wanted to know about discount, got straight up bill when he checked

Quality Suites University besticht durch eine zentrale Lage in El Paso, nur 15 Autominuten entfernt von: Paso del Norte International Bridge und Fort Bliss. Dieses Hotel ist 23,1 km von Amerikanisches Konsulat und 0,3 km von Bob-O's Family Fun Center entfernt.Kostenloses WLAN und ein Kamin in der Lobby gehören zur Austattung.Ein inbegriffenes Frühstücksbuffet wird täglich von 06:00 Uhr bis 09:00 Uhr angeboten.Zum Angebot gehören ein rund um die Uhr geöffnetes Businesscenter, ein Textilreinigungsservice und eine rund um die Uhr besetzte Rezeption. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).Fühl dich in einem der 61 Zimmer, die Kühlschrank und Mikrowelle bieten, wie zu Hause. Die Zimmer sind mit Pillowtop-Betten ausgestattet. Kabelempfang und MP3-Dockingstationen stehen ebenso zur Verfügung wie ein WLAN-Internetzugang (kostenlos). Die Badezimmer bieten Duschwannen und Haartrockner.

Die Lage des Hotels ist gut, die Umgebung ist sauber und hygienisch. Das Parken ist praktisch und die Rezeption ist sehr freundlich. Bereits Stammkunde hier, wählen Sie dieses Geschäft jedes Mal, wenn Sie kommen. Das Beste ist das Frühstück hier, es ist wirklich aufmerksam. Das Essen ist exquisit, mit einer großen Auswahl an Gerichten sowie einigen mexikanisch inspirierten Gerichten mit lokalen Spezialitäten.

Großes Hotel sie sind sehr hilfreich und freundlich, ich lese die Bewertungen, aber als Erfahrung haben wir überhaupt keine Fragen. Sie haben ein großes Frühstück große saubere Zimmer und großes Personal. Wir werden hier immer bleiben und auch allen Freunden und Familie empfehlen. NICHT zu den schlechten Bewertungen Wir haben in vielen Hotels rund um die USA geblieben und das ist eines der besten! Halten Sie die gute Arbeit.