La Quinta Inn by Wyndham El Paso East Lomaland

Location is not bad, right off I-10W and my God, the reception guy was so nice! Very friendly and since I am "Flea" Phobic, doesn't not want to stay at any room that they allow Pets to stay, so he recommended 2nd floor and the room is pretty clean. TV is good, shower is hot and they have Dove amenities... Breakfast is a bust, but what can you say, you get what you paid for, but at least, got coffee to go with me... Overall, nothing to complain and I would not mind to stay there again!

Terrible place. Blankets are full of stains and burns looks like it wasnt cleaned at all. Won’t go back

飯店設施普通，甚至有點老舊，但是對一般家庭度假使用還行。位置在El Paso 邊角，不是熱鬧的區域但是飯店收費便宜。

There were stains on the chair, hair in the bathroom, the tub was dirty and stained, and the floor had not been vacuumed or mopped. We did not receive any type of housekeeping service while we were on property. The amenities promised on the website were not fully available. The breakfast offering was limited to a few items, despite the website stating a Bright Side Breakfast would be available. The room itself was lacking basic amenities. There was no hair dryer, the clock did not work and there was no phone in the room, which made it difficult to contact the front desk for assistance, we called the front desk from our cell phones over 5 different times and it was not answered once. The key card had to be reprogrammed every day. The deadbolt on the door did not lock properly, compromising the security of the room. The smoke detector was unplugged, which is a serious safety hazard as well as the fire extinguishers being locked with a chain. There were an abundance of cockroaches on property as well as several plates and bowls of food around on the floor near the bottom floor rooms to feed the stray cats around the area. Each time we went to the front desk to look for assistance with an issue we were met almost automatically with a standard response of ‘Unfortunately, our owners….’ . We were told unfortunately there were no towels available (our room only had two towels, one hand towel and zero wash cloths). Unfortunately, there was no ketchup or hotsauce. Unfortunately, there is no waffles. Unfortunately, there is no coffee. Unfortunately, the sewers back up into the tub sometimes. Unfortunately, we have no additional toilet paper. We had to go out and buy some.

I had a fantastic stay at La Quinta Inn by Wyndham El Paso East Lomaland. The staff was friendly and attentive, making my experience delightful. My room was clean and comfortable, with beautiful decor. The breakfast was delicious and offered plenty of options. The location was perfect for exploring. Highly recommend this hotel for a wonderful getaway!

The front desk staff were amazing! And helpful. We loved the room it was very clean unlike other places. My kids had a great time playing in the pool and the beds were super comfortable. We would definitely stay here again on our next trip into town.

Awesome customer service all around. The manager and staff very understanding of our situation and went above and beyond to make our stay very comfortable, enjoyable and most of all affordable. House keeping doesn't bother at all. They would bring us what we needed clean towels, toilet paper, new and clean bedding with no problems

Rooms are very outdated, only chair in the room was on its last leg, toilet scared you every time you flushed the water goes all the up before finally going down, shower drained slow, Iron in the room would not heat. The parking lot was noisy with all the 18 wheelers running all night long. And for being a smoke free property the place is covered in cigarette butts. Breakfast was typical hotel breakfast but Dennys is in the same parking lot. The location off the freeway was good. It was close to everything we needed to do while in town.

Terrible experience. Hotel is hard to find as it is off a busy street and behind a restaurant. The only other way to access the hotel is to find an alleyway behind a motel-6. Check-in was awful the staff did not acknowledge me until I asked if I could check-in. The room was dirty and the paint was peeling off the walls. The bathtub still had dirt and some other matter inside and along the ledge. Truly awful experience, I left in the middle of the night and found another place to stay.