Motel 6 El Paso, TX - Southeast

The room looked like it was under construction. No towels in the room. The curtains were falling down!! The floor was dirty with what looked like dog hair and food! There was red polish or lipstick all over the restroom floor, there was no where to hang out clothes. There was used soap in the bathroom! The room smelled like a whole container of bleach was poured in there. There were at least three dogs in the room next to us that kept barking all night long!! And last as you came out of the room it looked like the lobby hall way had not been vacuumed in a while. Also looked like the manager or assistant manager sleeps there bc she looked all dingy and was at the front in pajamas and smelled like smoke!!

Bed was clean. Furniture looks beat up and outdated. Hallways are dirty. Elevator had issues . Staff had to reset the elevator numerous times. Staff was friendly. Price was cheap but it still wasn’t worth it

Do you have a choice for a week

When my wife and i arrived at the hotel, we were informed that there were no accessible rooms available. Since my wife has difficulty walking, we were given a room on the second floor. Unfortunately, the elevator was out of order, so we had to use the stairs. The room was not acceptable and I called the front office to let her know. The room was not what we pictured from what we saw booking online. We booked a handicap room 2 months prior. The front desk lady was quite unaccommodating stating "its not my problem" and seemed to be uninterested in helping us with our request to move to a bottom floor. We brought up our concerns with the manager and after having an extensive conversation. He made accommodations for us and moved us to a bottom floor. He was extremely helpful in addressing the issues.. We greatly appreciated the accommodation and enjoyed the conversation. but this was unacceptable and inconvenient.

I have stayed at over a hundred different Motel6's and there were some doggies, but this was THE WORST. We booked two rooms, one of them weeks in advance and requested a ground floor room. On arrival we were told only one room was available on the 2nd floor, but without TV. The elevator is out of order! The two rooms on the third floor were opposite a fist size hole in the dry wall in a filthy corridor. One room had an inoperable TV, the other a TV with a remote with loose batteries. Both rooms had beds made up upside down! (sheet on top of blanket and blankets with holes). The maid left a spray bottle in one room and a wad of toilet paper behind the bathroom door! The window latch was broken. The heating/cooling controller was smashed. The shower curtain rod was hanging by one screw. The bath tub faucet was turned sideways. The wi-fi had dial-up speed. There was no lock on the side door entrances of the building. No coffee was provided in the morning. Do NOT stay at this motel. They have no shame renting out rooms like that and the franchise should yank their name.

This place is exceedingly a waste of time and money. the toilet, shower and sink had plumbing issues. it’s literally Uninhabitable living conditions very unsafe especially for children. I was thinking maybe if I bring the issues up to their attention that they will resolve the issue and actually make a difference. but, instead the manager hides herself and sends her employees to fight her battles for her, unbelievable. so, much for being professional, right? You would think she would greet and meet me. but, no I didn’t even get a decent out of courtesy apology from the manager. instead her employees apologized on her behalf. The housekeeping seemed to be more understanding and empathetic to our issues. Thank you for that housekeeping y’all at least made it a bit better.

Had the worst valentines ever!!! wanted to rekindle our love where we met. First thing we smelled when opening the door was straight up cigarettes and the sheets on the bed even smelled like cigarettes. Good thing I didn’t slip and fall while being pregnant. We wanted to switch Rooms when the problem started to actually show. Then, was told they couldn’t because they needed managers approval. i wish they would have mentioned all the things that were wrong with the room. Tried to face the manager to bring up the problem to her attention. She sends her employees to fight her battles. Couldn’t brush our teeth or even shower. so upsetting.

Holy crap run for the hills, old outdated room, A/C didn't work, moldy sheets, no shower curtain, window curtain falling down, bathroom ceiling falling, open electricalbox in the bathroom....... Staff was nice though no help with condition of room

I did not expect 5* accommodation but would struggle to give 1*. There was a broken light in the bedroom so the room was very dark, I can live with that. Stain on the sheet is not acceptable, luckily I had 2 beds to choose from . Considering the room technically slept 4 they only supplied 2 hand towels. The water rain at one temperature - warm not hot or cold. When you turned the tap on in the sink water sprayed from the side and there was a leak round the toiler. The lift kept shutting down and needed reset, great if in reception when you notice but not when you are 2 floors up trying to get your luggage downstairs or when you are in the lift alone when it happens. The room was not isolated with the issues as a friend also staying at the hotel had problems but different ones from me.