fabian f
10. August 2024
We recently stayed at Cortijo del Mar Resort, and it was a complete disaster. I highly recommend avoiding this place, especially during the summer season. Here's why: 1. Lack of Beach Umbrellas: For an entire resort, they only have nine beach umbrellas by the pool. Nine! With 9 of us in two families, we had to camp out at the pool from 9 AM just to secure one measly umbrella. This is unacceptable for any resort, especially one claiming to be a "luxury" destination. 2. Rude Residents: On our last day, despite being at the pool since early morning, a resident showed up at 5 PM and decided to invade our space. When we politely approached her, she became incredibly rude, and her family joined in, creating an uncomfortable and hostile environment. It was absolutely shocking and made us feel unwelcome. 3. Hygiene Issues: The pool was CLOSED on our second day because someone had defecated in it. Yes, you read that right. 4. Tired Apartments: The apartment we stayed in looked nothing like the photos advertised online. It was tired and lacked the "luxury" we were promised. It was a major let down and not worth the money at all. 5. Unhelpful Management: When we raised our concerns with the manager, he was completely indifferent and basically said there was nothing he could do. Customer service was non-existent. Overall, this was one of the worst holiday experiences we've ever had. Save yourself the disappointment and stay somewhere else. We will never be returning to Cortijo del Mar Resort.
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