Hacienda Cocuyo

Best weekend gateway in the Dominican Republic, the restaurant menu is a higher standard than you would expect from an eco-lodge. Spectacular views, highly recommend it, I fell in love so much in this place I decided to invest in the area to be there more often

The best views of the Samaná peninsula, if rest and relaxation is what you’re looking for this is it.. I’ve traveled a bit and seriously the bed has been the most comfortable I’ve experienced, my room was spotless and I noticed the cleaning people cleaning the room next to mine and they do an excellent job. Great romantic spot plenty to do around the area.. great instagram pictures.

The views of this place are amazing, that I can tell. Even tho the rooms are comfortable, they have no ac; just a fan. The power cut off completely a couple times during the night which would make the room very very hot. Food was good. Staff was amicable but when it came to problem solving they really need the improvement: upon arrival I made a reservation for breakfast at one of the deck views, there was another couple sitting there by the time me and my husband came up. I asked for breakfast and I had to wait for 1h to be seated at the deck view I made reservations on (the couple that was there did not make any reservations, they just saw the place and sat there, refused to move) the staff did not do anything, did not give me any resolution nor options. What was the point of making a reservation if it’s going to be ignored ? The staff response was ‘oh well’ I wouldn’t come here again- I’m not coming here again. It’s not worth spending the money for this kind of disrespect.

In the Dominican Republic, I visited many places, both simple and very expensive, I won’t say that I like to complain, but there is no limit to my indignation! First - this hotel is quite expensive for this type of area and for the level of service they provide. They position themselves as a boutique hotel, but they correspond to this name only in terms of price. I must say they have a great marketer, their Instagram page is great! Of course, I chose this place mainly because of the view, I hope to enjoy it tomorrow (of course, if I find a free place) There is no parking, the food in the restaurant costs like in the most expensive restaurant in Punta Cana, but it is cooked like in a calmado! However It is forbidden to bring food and drinks with you! There is no bottled water in the rooms, you have to go to the cooler at the reception, and accommodation (for a moment) costs $300 per night! Receptionist, he's a bar, he's a kitchen! For lunch on the tower, in addition to the crazy price of menu , you need to pay an extra $ 5 per person.

Hacienda Cocuyo tiene sin duda la mejor vista de la bahia de Samaná. La comida, el servicio del personal son muy buenos. El hotel es muy bonito. Sin embargo tiene cosas a mejorar. Me hospedé en una de las habitaciones que tiene la piscina justo en frente (la piscina pequeña). La habitación tiene un abanico de techo lo cual está bien y un aire de piso que usa agua para refrescar, pero este tipo de aires en este tipo de ambiente no son los más cómodos ya que de por sí el lugar es húmedo con este tipo de aire se hace más sofocada la habitación. En nuestra estancia, dos de las noches se fue la luz e hizo un calor insoportable ya que no podíamos abrir las ventanas o la puerta ya que ambas no tienen maya contra insectos y no pudimos dormir bien. Nos comentó la persona de mostrador que es común que la luz se vaya en toda esa parte de samaná y que a pesar de que tienen un backup para la luz, este solo rinde dos horas. Mi recomendación sería colocar maya anti insectos en la ventana, ya que si es un problema común en esa región se podria abrir la ventana y refrescarse con el aire natural si es que la luz se va. Por otro lado deberían de usar climatizacion como mini split ya que estos son más cómodos. Lo demás estuvo muy bien y la vista del hotel es impresionante. Gracias y espero tomen algunas medidas para mejorar el hotel. Saludos

Nuestra estancia en Hacienda Cocuyo ha sido excelente. Tanto por las instalaciones como por el personal, empezando por Nanae que nos atendió super bien en la comidas, Ariel muy resolutivo para que no falte nada en nuestra estancia y por último felicitar al chef, la comida exquisita, tanto el desayuno, cena...todo riquísimo, no falta detalle. El paisaje en sueño 😃 sin duda repetiremos. 100% recomendable El paraíso con un servicio perfecto.