America Del Sur Calafate Hostel

Loved the peace and privacy of couples’ room. Place has heated floors and super warm showers. Breakfast was plentiful, amenities awesome! Kitchen has lots of basic cutlery and plates but really needs some more cooking utensils and pots and pans, but the actual kitchen layout is great, with 3 gas stoves and ovens. Good labelling system for food. Restaurant and bar onsite… terrific options. Evening entertainment while we were there… ace!

Super friendly and helpful staff, nice view and a very cozy living room with a bar

We had the most relaxing stay. Everything was perfect, the room, the staff were kind, friendly and helpful and the overall experience there was super.

Clean hostel. The staff is a bit weird but friendly. The window from my room couldnt close and the rooms and by the street so you can hear the cars passing by.

Ubicado a poca distancia del centro, 5 minutos andando. Las camas muy comodas, habitación con baño privado con ducha muy grande, instalaciones limpias. Amplio salon comedor muy bonito con unas vistas muy lindas para ver la puesta de sol. Destacar la amabilidad de el personal y predisposición para ayudar, aconsejar en todo, les doy un 10. Muy contenta con las estancia, sin duda repetiría.

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My daughter and I had a great stay at this hostel! The common area was a cozy spot to watch the snow fall. The hosts were friendly and helpful with booking tours. The food at the restaurant was delicious. I would definitely stay here again in the future. Highly recommend!

I recently had a disappointing experience with America Del Sur Hostel in El Calafate. I booked my stay through Hostelworld and paid the required non-refundable deposit. According to the terms, the rest of the payment was to be made upon arrival. However, the hostel tried to charge my card upfront and when the payment was declined, they asked me to pay through a third-party link. Despite making the payment immediately, I was informed that my reservation was cancelled because I provided feedback about the confusing payment process. The manager was unprofessional and unhelpful, refusing to address my concerns properly and instead, cancelling my reservation without justification. Moreover, they claimed to have refunded my money, but as of now, I have not received any refund. This experience has left me shocked and frustrated. I was only trying to provide constructive feedback to help improve their service for future guests. Instead, I was met with rudeness and an unjust cancellation of my booking. I urge potential guests to be cautious and to double-check their booking terms, as my experience suggests a lack of transparency and professionalism in handling reservations and customer feedback.