The Spires Serviced Apartments Edinburgh

I had a great time during my stay. The room was clean and equipped with complete amenities and even kitchen tools. I just wished my room had a better city view. My window was facing the garage of neighboring establishments and every time they sort out the bins, I can loudly hear all the noise from my room. But aside from that, I was happy with everything.

Good points first. Great location. Well furnished. Thoughtful amenities for travellers. Clean apartment, especially bathrooms. However. NO HOT WATER. At all. Brought this to attention of duty manager at 4:50. (He finished shift at 5:00). Manager ran water in bathroom and stated it wasn’t cold. I assure you it was only one degree above very cold. Manager said he would consult someone and came back and said he’d turn up the temperature on the boiler. Then left. Boiler apparently didn’t want to comply with the new instructions. And remained at one degree above very cold. We called the “emergency” number a total of 5 times. And left messages. No answer. No response. So. No showers after a 9 hour drive. Stinky apartment. Eventually heard back the following day offering a discount on our next stay. Let me emphasise there will be no next stay. If there was an emergency other than cold water, there would be no response. Shoddy management.

Very noisy apartment. Stayed here for two nights whilst at a conference. Not the best place to stay if you want a good sleep. Pub/club under the apartment block which was open until 3am. Noisy with music, people shouting and laughing until 3.30am. Secondary glazing did not work. Went to reception and no one was ever there. Room was clean and central. If they sorted the windows I would maybe stay again.