Holiday Inn Express Edinburgh - City West

The accommodation was affordable and one direct bus ride away from the city centre and major attractions. Rooms were clean and cozy. The breakfast spread was great too.

Great. And breakfast is very delicious. Um The attitude of Service staff is very nice.

Can a bit more better on room cleaning because feel itchy after sleep on bed maybe the duvet and cover set not really clean enough

The location was awesome, just near the bus stop. Food was okay. And room was organized and clean.

I'll start woth the positives, the check in staff accommodated my request for a room on the top floor with a view overlooking the city which didn't disappoint. The bed was very comfortable. Ample parking at the hotel, however you need to pay for this at £5 per 24hrs. Ideal location, we walked into the city centre which took around 30 minutes. The negatives- The rooms wasn't as clean as I would expect for a hotel. The windows were covered in mucky finger prints which automatically made me look at other areas of the room. The bathroom looked very worn and could do with a few touch ups. Carpets were dirty, dust hair and other bits under the bed. Bedside tables were sticky and the TV remove would be my number 1 suspect in the next pandemic outbreak. The iron board in the room was broken and extremely small. Breakfast is included in the price, however its low quality products, the scrambled egg tastes like powdered egg, sausages are tastless and more often than not, over cooked as was the bacon. The staff were all very friendly and polite. With a little maintenance to bring the rooms back up to the usual Holiday Inn standard and if house keeping paid a little more attention to detail, the rooms would feel alot more comfortable.

The normal level of Holiday Inn facilities, good cleanliness. The traffic may not be very convenient because this hotel is not allocated in the city centre. There was no one at the front desk when I checked in. I registered my IHG membership number, but a month passed, I still haven‘t received my SNP.