Gastnutzer
29. Juni 2023
- When we want to make a booking from the room, we were told that there will be no pool because of renovation. But as we arrived, at the wellness area we did not see any signs of renovation (maybe they want to save energy). In our opinion it is better to tell the truth that there will be no pool again in the future, than said it is renovated now - We booked a suite room. At the official website you can read that every suite is equipped with bathtub. When we arrived at our suite room, we were shocked that there is no bathtub. And then they told us that our suite is the only suite without bathtub and we should request a bathtub when we booked our room. It is ridiculous. If there is one suite without bathtub, you should put the advertisement correctly, not blamed on the quest. - All the places in the hotel look old, like it is not renovated for a long time. The fountain in the garden looks dirty. - I read it is 4 star hotel, but the reception is not 24 hours. There is really lack of workers there, for example we only saw 1 worker in the breakfast restaurant. - There is no air conditioner in the room. - Overall to compare the price guest have to pay with the facilities, our suggestion better think again to stay at this hotel. It is worthed to pay with the amount of the money with the facilities.
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