Gastnutzer
2. April 2024
STAY AWAY until remodeled! I wrote to the owners and never got a response. Here is my letter to them: After much thought I decided to email you about my stay 3/16-3/23. Upon arrival we went to office a got key for #49. Friendly office person and Mary of course. We got to bungalow and saw partially painted front with painters' tape all over, porch and mat was dirty. Opened the door and at first glance it looked dirty; it was a little dirty, but the condition of the bungalow was horrible. Well, we were exhausted from traveling so we went down to Bobs to grab a bite after much waiting we got our burgers, burnt on one side but still tasted pretty good. I cleaned the bungalow with my wipes and lysol, but everything is just corroded, so we decided to make the best of our vacation. If we were to switch bungalows we would have had a view of other bungalows or back of shipping containers, well that's not what we cam/paid for. Next morning we went to Bobs for a delicious breakfast then proceeded to the beach. No umbrellas were anywhere then we found out they were available for rent. That is not acceptable for a "resort" oceanfront, so we sat under a tree, by midday the beach was crowded with not much shade. We were planning on going to other beaches as well anyway. The property was ok, no one did any landscaping until Thursday, palm fronds were tossed in front to our bungalow, there were already some there, must be the dump site for that. At night it was not well lit at all! The parking lot or the path. The beach towels were pretty old and thin, one day I got a child's one with cartoon characters on it. The pool turned green on Wednesday. I could not believe you rented that bungalow in that state. The toilet isn't even bolted down. I had to rewash any glasses, dishes and utensils I wanted to use. I have many pictures I will attach. The grassy stuff behind the headboard is unpleasant. The blinds are very dusty, everything needs really good cleaning! Our coffee maker had rust and was very small, so we requested another. We watched from the beach as someone went to another bungalow and grabbed one and put it on our porch. When we returned to put it inside it was dirty and still had old coffee in it, WOW! We work very hard to go on vacation each year, we are not rich by any means. I lived on island for 4 years in the 80's- 90's, went through Hugo, I know what island life is like. Corrosion, bugs etc. that's why I decided not to complain to the office as you were off island. The pictures or description of bungalows on the website are not accurate, we booked an oceanfront king, that is not listed on website, very misleading as I like to look at pictures of where I am staying. I had a great time revisiting St. Croix and showing my husband around, met some nice people, but I feel I was overcharged for what we got. The website shows pictures that are old and not what anything looks like!
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