Candlewood Suites Eagan Arpt South - Mall Area

Fantastic hotel in a quiet location, offering fresh coffee 24hrs a Day in reception, lovely staff, free parking, Great big rooms with loads on amenities. I would definitely recommend the Candlewood Suites Eagan to everyone looking for a great place to stay.

Clean hotel, friendly personnel and great location. I didn’t like that the breakfast was included, but hotel didn’t have it then. It’s misleading, double check what you are getting when you book.

This Candlewood Suites property was very clean, well-renovated, comfortable, with very friendly staff to go along with it. We stayed in a 2 double, 1 bedroom suite which was perfect for the three of us. One staff member in particular, I didn’t get his name unfortunately, however it was the taller male with dreadlocks, was very accommodating, friendly, and quite personable, a great asset to the hotel’s team. Lucas was very helpful and accommodating when booking the reservation, relatively last minute to when our trip was. My only issue was that the bathroom door didn’t properly close as it wasn’t hung correctly, but still provided enough privacy to feel comfortable. This property has definitely become my go-to when my travels bring me to the Twin Cities. Keep up the amazing work!

I stayed here several times previously when it was a Staybridge Suites. But the change in affiliation coincides with a complete renovation and other changes, so time for another review. We stayed 5 nights over Christmas to visit family nearby, so the hotel had few guests (based on the parking lot) most nights and was quiet. The changes are mostly positive. Our room (the smallest type of unit, dubbed studio suite) was fully renovated; so are all public areas. It was attractive and modern, very clean since newly renovated. The bed linens are above average, and the bed was new and really comfortable (but see below). Mechanicals worked correctly. There is a full kitchen including dishwasher, microwave, and cooktop, with enough dishware and utensils for two people (and some pots and bowls). A full size refrigerator was a great convenience. Internet was on the slow side but worked properly once you log in. Although I read some complaints about staff in other reviews, everyone I encountered was really nice, cheerful and easy to deal with, and made me feel welcome, including when I made a few extra requests. Negatives: there were a bunch of little annoyances which together added up to knocking one star off. *The bed was full size, not the advertised queen size. * If you want bar soap (as opposed to pump liquids), you have to ask the front desk for it. * The attractive new window blinds were installed backwards: the room darkening shades are hidden behind the thin drapes that admit light, which means closing the former when the latter are closed (which is most of the time) is a complicated operation. The thin drapes should have been closer to the window. * Also the shades were installed over the HVAC unit so it blows into the shades, not the room. I used a piece of sheet metal someone left behind from the renovation to hold the shades on the window sill behind the blower (the iron would also work for this). * The bathroom is attractive but small; the renovation was limited of course by the existing structure. The shower-bath is the old small size, but clean with a neat adjustable shower head. * Small closet, though tons of drawer space. *On a one-off, the locked side entrance door was broken (wouldn't latch securely and thus a security risk) the first four of the five nights we were there. *Finally, when it was a Staybridge Suites there was a really good extensive free breakfast; that is gone. All these things are little but they could be annoying. But I wouldn't hesitate to stay here again. And the price is reasonable for a large city.

Front desk first gave us a price of $149 plus tax, then she went to check a specific room and lowered rate to $133, however, when asked if this room was in good condition, she replied yes. Upon entering room, smelled musty, toilet was loose at the base, bathroom sink stopper wouldn't allow water to drain, and the TV wouldn't come on at all. I called and they fixed the sink and TV. Room #103. Entire hotel needs renovating. The morning front desk person told me they were being sold to another hotel chain!! No wonder, nothing is being fixed. Never again