Gastnutzer
1. November 2024
We arrived to check in and the young gentlemen and the lady on reception were so genuinely friendly to everyone and got us checked in straight away on the machine. When passing throughout the night they always had a smile on their faces and even recommended places for us to visit in Durham. The hotel is very close to lots of shops, bars, and restaurants which is great. Whilst the bed was super comfortable as usual in Premier Inn, I can't stress enough how lovely the staff are- it really made our stay. Breakfast the next morning was spot-on with a lovely fresh and hot buffet. The new bar and restaurant was fab with 241 cocktails. We will definitely return here and hope to see the staff again!
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