Song Hotel

Der Service kann überhaupt nicht mithalten, das Thermalbecken hat kein Wasser und es dauert fünf Anrufe und zwei Stunden, bis das Wasser abgelassen wird …

Our first booked room left much to be desired, dirty windows and unkept lawn with many insects in the courtyard. I asked for a room change and management swiftly not only changed but also upgraded us to a two bedroom villa and were very apologetic. I really did enjoy my stay and would recommend this place to all families and couples.

This Hotel is located on beautiful grounds, however it is a real shame that they are letting the weeds takeover everywhere. Still very pleasant to walk around the complex with all the trees, flowers, lake, swans & ducks, but it breaks your heart to see the weeds taking over everywhere and there is what once would have been a beautiful Rose Flower path and the roses are still flowering but no maintenance at all and weeks are taller than the rose bushes and all they seem to do is just the grass and forget the rest. Rooms and facilities were very clean, so I was impressed. Room layout is excellent and very, very big with a courtyard and external spa, you start to relax as soon as you walk in the door. The only thing that put me and my wife off is the mahjong table in the main room on the first floor. TV had no movies and no English Chanels at all. Food in the All Day Dining (Chinese Restaurant) was very nice but limited. Breakfast was not a very big selection and probably because it is not peak season, however it also was not very good and put us off even trying the Western Food for dinner and went across the road for fast food instead. Staff were very nice and polite. We want for my wife's birthday and apart from the impressive building structures, there was no WOW factor for the overall experience.

As a family of four with two kids we had a wonderful stay at Song Hotel in Dujiangyan. The location of the hotel is very convenient, right next to the ski hall and a mall. To Qingchengshan it is only a 15 minutes drive. The service was excellent and especially Dai Xiao made us feel home and helped us with everything we needed. The villa had a beautiful view on the mountains and the private hot tub in the backyard was very relaxing. The villa was equipped very well and we did not miss anything - also the two restaurants (Chinese & western food) were very delicious. We can definitely recommend it and we want to come back soon!

昨天入住了成都青城宋品酒店，酒店環境非常好，大堂非常的大氣，有彈古箏的和寫書法的節目，酒店服務非常的好，從進門開始到辦理入住再到回房間都非常的讓人舒適，管家楊世美貼心服務，詢問需求，因為下雨打不到車經理小朱開着車來接我們回酒店，非常的感動，有機會的話一定要再次入住

最近入住了成都青城宋品酒店，這次體驗真的讓我驚艷不已，必須給個大大的好評！ 酒店坐落在青城山腳下，周邊景色如畫，酒店管家楊春服務熱情周到！ 空氣清新得彷彿能洗凈心靈。被鬱鬱葱葱的綠樹環繞，遠離了城市的喧囂，宛如一處世外桃源。無論是在房間的陽台上欣賞青山綠水，還是在酒店的花園中漫步。

成都青城宋品酒店 給我留下了深刻的印象。從預訂開始就感受到了酒店的貼心服務，酒店管家楊春 及時與我溝通確認行程。抵達酒店後，禮賓人員熱情地幫忙拿行李，前台辦理入住快速高效。房間佈置得温馨舒適，細節之處盡顯用心。酒店的設施也很完善，健身房、游泳池等一應俱全。在酒店餐廳品嚐的美食也讓人讚不絕口，菜品精緻，味道可口。總之，這家酒店是旅途中的絕佳選擇，值得五星好評。

成都青城宋品酒店的環境真的是太美了！周邊景色宜人，空氣清新。酒店的內部環境也非常優雅，花園式的庭院、潺潺的流水、鬱鬱葱葱的綠植，讓人彷彿置身於一個世外桃源。酒店管家楊春服務也很好！ 房間的視野非常好，透過窗户可以欣賞到美麗的風景，讓人心曠神怡。酒店的餐廳也非常有特色，環境優雅，菜品美味，在這裏用餐是一種享受。總之，如果你想要遠離城市的喧囂，享受寧靜的時光，這家酒店絕對是你的理想之選！

國慶攜家人入住酒店，以為很忙，對服務沒有抱有多大期望，但是這次入住體驗太棒了。入住前酒店工作人員就有提前聯繫，並且還提供了免費的接機服務，因為衹是順嘴提的一句，沒想到是由前廳部經理和禮賓部經理一起到機場接，有被重視有、有被感動。整個入住感覺非常棒甚至是驚艷，當晚到酒店比較晚，但還是體驗到了凈手禮這些，都很有特色，第二天看到的茶藝表演、小書童，也很有朝代感[強]整個入住期間都有酒店管家KIKO和前廳經理跟進服務，真的做到了隨時隨需都在，真的很用心。酒店環境很美，住了幾天，每天晚上都要在園區散步溜達幾圈，房間非常的安靜，雨滴答滴答的很有意境，大堂的鳥叫聲以及湖邊的天鵝令人流連忘返。如果不是時間安排，真想多住幾天，希望酒店一直能保持這樣的服務水準[強] 以後還會回頭的一家酒店。