Clarion Collection Hotel Tollboden

Really good service with fine dinner

Overall: I will start by saying that the front desk staff were polite, apologetic, and very eager to try to accommodate us. During our travels in Norway we stayed at 2 other Clarion locations both of which were FAR superior. There were three rooms booked here by my family. I booked mine directly with the hotel --which stated that it had air conditioning (it does not), had recently been renovated (perhaps, but the renovations were not noticeable or they made it worse), had parking available (yes, in a nearby lot for a fee you pay with an app) and centrally located (to a massage place a few doors down maybe, but not much else?). Comfort: Our room was excessively hot (it was a heatwave in their defense) but every room was supposed to have a fan and did not. None of the 3 rooms we had purchased had a fan. Food: The dinner served was far inferior to the dinners provided by other Clarions we stayed at. It had a self serve beef taco night with drinks available only for a fee. Dessert was primarily a bowl of apples and bananas. The food was fresh and well cooked, if not very appealing. It was palatable. Customer Service: Once we realized we needed to move to another location, we asked the front desk for assistance. As it was after dinner and the front desk staff were also the bartenders (the bar is AT the front desk) it was difficult to keep their attention long enough to try to solve the problem. American Ex. travel came to the rescue and they booked us at an incredible Clarion in Kongsberg with delightful AC, delicious food, and a rooftop bar and spa. The price differential was $10 additional per night (worth exponentially more). We so far have not been refunded for our rooms, so we, in effect, paid double for our stays that night. If you prefer to stay in hotels that are a bit edgy and uncomfortable, then this is the place for you. It was inexpensive, but I honestly would not stay there even if it were free.

Close to the railway and e-18, so it is verry easy to use the hotell as a "hub". Also verry close to the town. Overall a plesant stay as always. Have been here several times, and i will bee comming back.