Homewood Suites by Hilton Philadelphia - Great Valley

В целом отель производит хорошее впечатление. Часть персонала приветливы и видно, что стараются помочь жильцам. Завтраки простенькие. Если сравнивать с другими подобными отелями сети, то питание сильно отстает. Нет части ассортимента. Очень сильно шумит система кондиционирования воздуха в номерах. Неоднозначное впечатление создает ковровое покрытие в коридорах. Бассейн требует чистки. Да и сам отель пора обновить. А в целом, при той стоимости, что мы заплатили за номер, наверно лучший вариант по цене.

I frequent Hilton properties for business and personal travel due to a consistent hotel experience and standard. I was most disappointed during my 2 night stay at the Homewood Suites in Great Valley. The check in process was easy, the hotel staff was very courteous and the lobby was nice, which is always a plus. The suite however was less than desirable with torn curtains, very worn furniture an fixtures that are in need of replacing. I did share my concerns with the front desk and they assured me the issues would be addressed. Definitely will not return to this location for future business travel to the area.

I would choose another place. While my room was "refreshed," the hallways were dark brown and depressing and the elevator actually made me feel like I was stepping into soviet Russia. The smells from the other suites, barking dogs, and children who clearly call this a temporary home were loud with their parents in the hallways. I felt like I was living in an inexpensive condo and I had a nice room to lock myself safely away from it. Front desk not even answering to check me out of my room. I recommend other choices. Attached is the photo from the elevator as I stepped out to get my room. Notice the weird old stick-on wall covering and exposed formica underneath....and garbage on the floor outside one of the rooms. On the first level, they actually have black tape holding some carpet together. While I slept well in the comfortable bed, I would not stay here again.

The breakfast area was filthy. Not a table in the place was clean. We sat down and ate and talked for an hour and I never once saw an employee. So disappointing. We stay at Hiltons all the time and never have experienced this. Will not be staying again.

Okay for what it is but not up to Homewood Suites standards. They are going through a renovation -- mainly carpets, but the whole place could use an overhaul, especially the lighting in the eerily dark bedrooms. Great staff, as usual for Homewood Suites.

The front desk clerk named Linda was very rude and disrespectful to a guest. Will never stay at this hotel again. The place has really changed. Will also be letting senior management know. Please beware.

Daughter and I tagged along for business trip. The two-bedroom suite was very roomy. The shower was phenomenal. The room was comfortable and quiet. I cannot help but think, however, that Hilton can afford to replace ripped rugs and paint the bathroom ceiling all the same color white instead of having the patches from repair or remodeling in another shade. In addition, the couch was filthy. I would not sit on it. The bathroom was missing the drain cover and exposed the rusted stem of the faucet.

The check in was fine, no problems, the lobby was as well. The room however had some problems. The carpet in the sitting room was stained, worn and dirty. The carpet in the bedroom was also stained worn and dirty. I did not want to walk on it with bare feet!. The beds were comfortable but the footboard on one of them was broken. The breakfast was what you would expect, nothing fancy but it was fine for what we needed. It seems the carpets need to be replaced.

The hotel is one of the best Hilton I've ever experienced. The rooms are just as good or better than being at home. The bed gave us a great night's sleep. The staff is very helpful and will do whatever they can to make you feel welcome. The Hotel may be off the busy path but it's worth the trip.