Gastnutzer
27. November 2023
Check your final bill. We just got ours, and we were charged $15.90 per day, supposedly for parking, but that's not how it shows on the bill. We did park there, but when we checked in, we were not asked for our license plate or if we were using the parking lot; and that is not how the 15.90 showed up on our bill. It shows as "service fee". The hotel itself is fine as far as a place to sleep, but in the four nights we stayed there, we never got our room cleaned or bed made. We asked for clean towels and did get those once-- we came back to a bag of towels hanging on our door. We know housekeeping was in our room because our wet towels were gone, but nothing else was done. We stayed over Thanksgiving, and on that day, the bistro was understandably closed but there was no coffee available in the lobby until several customers complained and finally, they put out a coffee dispenser. We have stayed at less expensive hotels and gotten far better service with no added surprise "service fee" they say is a parking fee.
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