Gastnutzer
31. Januar 2023
The director of sales at this place is incompetent. I was getting an employee rate weeks before they blacked out the dates because I work at another hotel, and he canceled it without telling me. I had to call the hotel before they called me asking about it. He said he was going call me before, but he had all the time in the world the day he cancelled it and never called me that day. Even if I am an employee I still got the conformation number to that room and have the right to be there because of the conformation number employee or not an employee. All he said was sorry and did not mean it and did not compensate me telling me you can go to another hotel. I called a different hotel, my manager, and IHG corporate they said he was not suppose to do that. He said we don't have to even give you the employee rate, and I was like then why was it on the app if you couldv'e taken off before I got the room. He was also yelling at me, and it was disrespectful that he, can treat an employee that works for the same company like that when he was obviously wrong.
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