DoubleTree by Hilton Deadwood at Cadillac Jack's

This hotel is one of the best one i've ever stayed at. My expectation was exceeded and thank you for the amazing servicds

What a nice surprise. I am a Diamond Level Hilton Member and the upgraded us to a suite. The accommodations were exception. There a probably apartments that are smaller than this suite. The Decor was outstanding and very clean. The personnel at the front desk were beyond nice and helpful and helped us plan our outings. This is definitely a hotel that we recommend to everyone going to Deadwood.

Located inside a ****** complex, this is not one of the best Doubletrees I’ve seen. But it’s at the end of the long walk through old town Deadwood and it’s relatively clean. Reception was very friendly, particularly Chuck, the manager. He also gave us an excellent recommendation for Italian dinner in Rapid City. Overpriced, as all Doubletrees, but good base point if yo want to see Custer State Park, Roughlock Falls, Custer, Mount Rushmore, Minutemen Silo, Saloon No. 10 and the Black Hills. Custer was a very cute old town decorated with life size bison all over. **

Location is perfect for visiting Deadwood, Sturgis, Spearfish and surrounding areas. Rates are very reasonable considering location, amenities, and quality of rooms. Staff is very helpful. Management thinks of everything to make stay comfortable and enjoyable. On site restaurants range from fast casual to fine dining. Underground free parking facility is great value add especially if visiting on a motorcycle.

My family moved from the Alex Johnson to this hotel. While this hotel is marked as a 3-Star hotel, the Doubletree was FAR superior than the 4-Star Alex Johnson. The location is amazingly convenient to site seeing in Deadwood as well as the Black Hills. We also spent time in the Badlands and the drive was only 1 hour. The rooms are HUGE and new. We never heard our neighbors or even noise in the hallways. The hotel was spotless and cleaning staff was always present to ensure cleanliness. The staff was welcoming, helpful and made sure the kids always had fresh cookies! We stayed for the 4th of July and the hotel also had itineraries of all the area events to make tourism easy! Great on-property dining with kid-friendly options as well as stocked general store and gift store. ****** was casual and did not ever feel like an in appropriate environment for kids. Parking was free and very easy to park. Would definitely stay again!

We loved the size of our handicap junior suite and the property itself was very nice. Having booked a handicap room because my wife is permantely in a wheelchair and cannot walk, we were not happy that the heavy bathroom door kept closing completely shut by itself. She in her wheelchair could not get that door open and had to rely on me to open the door for her. We have NEVER had any hotel bathroom door that closed itself. We bought a bottle of whiskey to use as a doorstop. The kleenex box was empty, minor. When I got into the shower and was soaking wet, i found out the solid green color shampoo dispenser was empty. You cannot see thru it so I did not know there was no shampoo. Room 339, if you care to tell the maid she needs to check for refills. I was NOT a happy camper and had to get out of the shower wet without washing my hair. Staying at your property Doubletree, ********, eating in your restaurants, and you CHARGE for parking !!! I have never EVER paid to park at a ****** and especially while staying there. You really eek every last dollar. I was not impressed.

Nice hotel. No continental breakfast stinks though. It was quite pricey but still nice. Be aware you do have to pay a $15 a day parking fee unless you park at the visitor center & walk back & forth to your hotel. There is also no parking for trailers. Valet parking is free! I would suggest using it. Your pool is actually located in one of the adjoining hotels and you must show your Hilton room card to get entrance to it, but it’s worth it. Nice pool & big hot tub. All the electronic amenities can be a little complicated for older folks such as the electronic room key you can download on your phone. However they do still have the plastic credit card type room keys also . You also get a free cookie and bottled water upon check in which is a nice touch. Aside from wishing the price wasn’t so expensive, this is a good place to stay.

The hotel is in a great location. Close enough to the Historic Town but far enough away for quietness. And a little more than an hour to MT Rushmore. The hotel was clean and the rooms were big and nicely decorated. And thank goodness it is a non smoking facility including the ******. A few places to grab a quick bite on location. And complimentary coffee and soft drinks for the Doubletree guest. The ****** was clean. Dava at the Double tree front desk was very nice and helpful. A pleasure to talk with! Definitely an asset to Hilton. All of the front desk staff was awesome, if only I had remembered their names. And of course the cookies were delicious! A great place to stay.

This hotel charges a hotel parking fee but DOES NOT tell the customer about this fee until after they've charged your credit card. So...if you DO NOT park here, you must tell them or they will charge you a fee whether you parked there or not. It's an unfair business practice. Incidentally.... since I travel a lot I don't often check those travel fees but I specifically remember the hotel rate and knew there was an error. I requested a copy of my receipt on the Hilton App and they never responded. They did refund my charge when I called the hotel and complained and that is where I found out that Jesse (who answered the phone) they arbitrarily charge these fees unless the hotel staff are told about this. Again... an unfair business practice. This should be advertised on their website and more importantly they should not assumed that every person that stays at this hotel is parking at this hotel!