Hotel Viceroy

It was a pleasant and comfortable stay in the hotel Viceroy. The hotel has a history of its own. We stayed from 08th to 13th Oct, 2024 as a tourist with family. Hotel is well connected with all means of communications. Walk-in distance to Mall road, taxi stand, near to Darjeeling(toy train) railway station. Parking space is available, it is just a space not an area. Lift is available from the 1st floor after climbing few stairs from the parking space of the ground floor. The Room -Well spacious, we stayed in executive room. The room had one king bed and one living / sitting space with extra bed, two bathrooms/washroom with all the modern amenities, and gadgets, including running 24x7 water. The Room view - Mountain (Kangchenjunga), clock tower. front view of the hotel. The room is good for 3 adults. Hygiene and cleanliness - A well maintained property with regular house keeping of for every room. Our special Thanks to the house-keeping team for their support and helping us. Suggestion - Try to keep the nozzles of the taps, showers clean, as the choked nozzles sprinkle water here and there from the taps which makes and keep the bathroom always little wetty Food and restaurant - Good, Testy and properly cooked food. Buffet breakfast was good with mix of english and Indian items. Mr. Arindam Sen was very cordial, and helpful, he took extra care towards our ealderly mother and serve us food of our choice. Our special Thanks for his kind gesture, we wish him good luck. His surprised sweet dish was very good to taste and sweetness was well balanced. All the staff in the restaurant were well trained. Suggestion - try to maintain the hotness of the hot pot, like the sauted veggies kept over it over boiled within few hours. Staff and behaviour - All the staff of the hotel was very helpfull, cordial and well behaved. We had a very warm welcome at the reception on our arrival with a khata scarf. Overall it was a very peaceful, pleasent stay, Thank you Viceroy hotel's staff for your warm hospitality.

We had visited darjeeling last week and stayed at hotel viceroy. We enjoyed the hospitality extended by the staff. The rooms and service was very good. Food was excellent. The F&B Manager Mr Arindam was very warm and courteous. We wish him all the best for his career.

We stayed at Viceroy during our recent October 2024 visit! We had taken the Attic Room which offers spectacular views of the City and Kanchenjunga on a clear day! The hotel was clean and very well maintained and the food was very good. The Restaurant Manager Mr. Arindam Sen was super helpful and even catered to special requests for customers. Amazing stay!!

The location of the hotel made our stay extremely worthy. It was closest to the Mall for us to walk it down every evening and savour each moment of enjoying the food and purchases. The hospitality of Vishalji, Vivekanandaji and Arindamji made us feel that we were in our own home. They ensured that we are most comfortable and each and every request of ours was respected with priority. The best part was the clear visibility of Kanchanjanga from the fifth floor deck from our room and window made our trip most memorable. Thank you Viceroy.

We had booked the attic duplex room . The room had all the amenities. The food was fantastic. Special mention to Mr. Arindam Sen - Food & Beverages Manager . He made sure the food was made to our preference and extremely helpful. Kudos to the team .

I think it was a good decision to choose selecting the Viceroy hotel- my basis was rooms offering valley views and views of the Kanchenjunga. I had selected the Premium Attic room- I was offered 2 choices- we took the Duplex but never used the 2nd floor :) Cozy room, and they have room heaters in all rooms.The view was decent. Pros: 1. The hotel staff: Very nice folks- the managers- Vivek and Shahbaz Ali were cordial, polite- ready to help (unable to recall the others, but they were also equally helpful) 2. The terrace deck offers FANTASTIC views of the Kanchenjunga- I was lucky to get clear weather on a couple of days 3. Restaurant- Special mention- the food was decent and options were fine per the hotel. Arindam, who is the restaurant manager is especially, a wonderful host - pleasant, courteous, ALWAYS welcoming and ready to help in any way he could. He managed his team so efficiently always ! All in all, if you're looking for an affordable stay offering pleasant hotel staff, gorgeous views and close to the mall (literally walking distance) you should consider the Viceroy. Cons: 1.The hotel could do with some necessary rework on the room builts 2. Having a round the clock manager (they do have staff but I think a manager can handle it better if some urgency arises)

We stayed for 2 days in Hotel Viceroy Darjeeling. We experienced the best hospitality. The food was excellent and we enjoyed variety of delicacies. The staff paid personal attention to each guest. We experienced the versatile personality of Food Manager Shri Arindam Sen who not only took care in providing delicious food but also took special care in wishing and communicating with us in Marathi.

We had been on a Sikkim Darjeeling trip of seven days of which three days we were at Darjeeling and stayed at Hotel “Viceroy” The stay has been comfortable. The food included breakfast, lunch and dinner. We could get to taste nice and tasty dishes. The dishes were seldom repetitive and were served hot. The food menu comprised of both north and south dishes and the south dish “ sambar” had the taste of original south sambar . The food manager’s ( Mr.Arindam Sen) personalised touch has been like icing on the cake. Thank you Mr. Arindam🙏🏻 Ramaswamy & Kamala

We went to Darjeeling in a rainy weather and end up taking Viceroy hotel for planned vacation. The experience in Viceroy is home away from home. Rooms cleanness and Food quality is top notch. I will recommend to take a room with hill side view and it will be totally worth the price.