JW Marriott Dallas Arts District

I flew in from Tampa, FL and decided to go to the JW “Vincent’s Skybar”. Elijah was a great person for the bar. He made great drinks and engaged in conversation the whole night. He was able to manage the entire deck with just himself for most of the night as well. I definitely recommend asking for him when visiting.

Staff very friendly. Room caters to one only. Only one Biscoff cookie. One robe, one pair of slippers. Snack /coffee shop: food disappointing. Possibly consider daily French bakery delivery instead. Pool area relaxing and peaceful at 3pm or 6:30am , the small waterfall adds to it. Lovely atmosphere. The city lights twinkle in the evening and early am.

The property is extremely clean. Housekeepers go beyond the call of duty. Laundry services far exceed expectations. The lounge is a popular is a popular zen location for the property. Sir John, Lady Sahara, Diva Vo, Mr Sammy, Mz T and the entire staff choose to WOW visitors.

The front desk team Solomon John Sunday night front desk team, Margaret's greeter team, pool guys, Sammy, T, Sahara, and Lady Vo are the best. The creme brulee simply shines. The executive lounge Charlie Angels are patient compassionate plus.

Excellent new option in Dallas. I’ve stayed multiple times at the Ritz Carlton, Dallas and also the Mansion on Turtle Creek and this is a better option for half the price. Cleaner, newer and more comfortable rooms and beds. Great public areas, guest hallways and fantastic rooms. Incredibly quiet hotel; you would never know you are downtown. Very nicely equipped gym. Great self-parking option also at this hotel, which is rare for city hotels. Only recommendation to the hotel would be that they increase their executive lounge offerings in the evening. For this evening they literally just had three types of fried spring rolls for the hot area besides soup and that was it. Last night was poor also. A bit more variety would go along way- and some healthier and different hot options- not just fried stuff. Definitely not a game changer though and we would definitely stay here.

Excellent new option in Dallas. I’ve stayed multiple times at the Ritz Carlton, Dallas and also the Mansion on Turtle Creek and this is a better option for half the price. Cleaner, newer and more comfortable rooms and beds. Great public areas, guest hallways and the rooms are brand-new and superior. Incredibly quiet hotel; you would never know you are downtown. Very nicely equipped gym. Great self-parking option also at this hotel, which is rare for city hotels. Only recommendations to the hotel would be: 1) That they increase their executive lounge offerings in the evening. For one evening they literally just had three types of fried spring rolls for the hot area besides soup and that was it. The other evening was poor also. A bit more variety would go along way- and some healthier and different hot options- not just fried stuff. 2) Vacuum more!! Debris on guest hallway (floor 20) from check in on 6/6 through checkout on 6/8- kinda gross, they need to vacuum the hallways daily. 3) Do a better job at check-in explaining the self-parking situation. It’s basically part of the hotel structure (but separate business-wise) - so you can’t use your room key to get out as per usual standard and we went through a big 20 minute fiasco when my spouse left one day, but I had the ticket, I spent 20 minutes then having to leave the room office, find where they were at the gate to let them out. Had the front desk mentioned this to me at check in perhaps this would’ve been avoided. Also at 8 a.m. this morning when leaving, we arrived at the entrance to the garage and there was a code to get in (as it was still early) and we had no code and had to go back into the hotel to get the code. Lots of wasting time here- they need to do a much better job explaining everything. 4) Subpar water, shower pressure, but this seems to be the standard at most newly built hotels these days. None of this was a game changer though as we would definitely stay here again, the pros outweigh the cons here.