The George Hotel & Brasserie, Cranbrook

Our first visit to this hotel so we arrived with open minds. Hen we enquired how to get to the Car Park mentioned on their Website we were told there were no spaces and the receptionist suggested we park in one of two car parks in the town! We checked in and were given our room key and told where our room was. Room 6 was quite adequate, however other than on the bed, there were no casual seats to sit on, not even a chair. We went down into the bar to have a drink and decided to have a Sharing Platter which was very nice. The thickness of the Duvet made any sleep impossible for the two of us. It was so heavy, this should definitely be changed for a much lighter Summer Duvet. We were also kept awake by a vibrating noise which happened repeatedly every fifteen minutes, thankfully it didn’t last very long but still very irritating! We both found operating the shower over the bath a real nuisance. It was not straight forward and there were no instructions on how to get water through the shower instead f both in our case! Overall, whilst staff were very pleasant, the hotel maintenance and cleanliness needed to improve to encourage guests to return.

We stayed here for a couple of days and absolutely loved it, ambience, food, staff, rooms all excellent 👌👍 so much so we've booked a week this time 😄 can't wait 😄

An historic hotel/locals pub in a great location. We were warmly welcomed by the receptionist and given directions to the small carpark. The room was a good size with a step up to the bathroom, a very efficient little towel rail gave off a great heat! Looking out on the shops and the church - but with little road noise. A good Nespresso machine and kettle plus proper milk available in a little flask from the bar was very nice. At dinner, the food in the restaurant was excellent, however, at breakfast there was no waitress so we sat at a table and waited, eventually had to go out to the bar and find her. Small issues reduced the rating, a doorknob was missing from the wardrobe, the end was missing from the light pull over the basin - simple things you expect to be fixed in a "Superior" room and the slow waitress service.

I want to give a good review because the staff tries so hard BUT this hotel is run-down. Rugs are dirty and torn in many places. The shower in my room tinkled- no water pressure. The locals love the bar and it’s a lively place after work. Just wish the Shepard’s Brewery who owns the property took care of it. It doesn’t make me want to explore their other properties.

Had a birthday lunch and the fish in the fish finger sandwich was off and the food generally awful. Lovely waitress not her fault. Hotel very run down now, shame it used to be so nice.

We spent one night whilst visiting some National Trust locations in the surrounding area. We had room 4 which is the four poster bed feature room, very nice. Yes the floors are creaky and sloping but that's part of the charm Our friends had room 6 which is a normal standard room and they were very pleased too Our stay included breakfast which was lovely, we all had the full english We also ate in the restaurant in the evening and the food was delicious All the staff are wonderful, extremely friendly and very efficient We took advantage of the free parking at the rear The drinks aren't particularly cheap in the bar but the service is good and the ambiance is cosy

We stay at a lot of shepherd & Neame Inns always nice & value for money . Unfortunately The George Cranbrook was by far not the cleanest especially our room & Bathroom much needed a spring clean we thought.. Lovely friendly staff & food was delicious.

Fantastic old hotel, amazing history and exceptional staff. Not the best roast in the world but the staff and breakfast made up for it. Sally the manager told us all about the history and it was fascinating and informative. Wish it was my local!

extremely small and noisy room and food not to usual standard, we have stayed here a few times and always loved it. But, our room was very small and right by kitchen fan (I assume because we booked the winter stay special!!) Food is usually perfect, but very bland this time ~ the pies pastry crust was very hard, tasteless mashed potato and breakfast again was tasteless, tea was almost cold as was the coffee, very disappointing this time, we will go back and try again though.