Adi H
11. September 2024
Great holiday, rescued from a bad start. We've been 3 times before, but not since 2013 (and had our honeymoon there in 2012), so had high hopes based on the past. We checked into our room, a "Superior Apartment", which had a terrible odour I can only describe as sweaty feet, throughout the apartment - I guess the previous occupant was very sweaty. We opened the doors and bought air freshener, thinking it might pass if aired out, but it didn't. It was too bad, so after 2 hours I went to reception to explain, and they kindly changed my room without any problem. The new room wasn't "Superior", but it was lovely, had all the same provisions except for the sea view, just a little smaller in the lounge and balcony, but plenty large for the 2 of us, and no sweaty odour! The food is buffet, we went half board. There was plenty of variety for breakfast and dinner, and changes each night (local, Mexican, Asian, Italian...), it was very tasty and cooked to perfection. If you want your standard English or continental options you're well covered alongside the theme options. The staff in the restaurant were very friendly. The pool area has plenty of sunbeds (not that we really stopped on them - but no fights for beds to worry about), the pool is seawater and very clean, I saw them cleaning the pool area everyday. There is a little pool bar, though we only had a couple of smoothies so I can't give any real feedback. We used the safe box in our room, secured by a pin of our own setting, its 3euro per day. Location is great, plenty of local restaurants, a store and pharmacy, 5 minutes from Playa Bastian, 20 minutes from town and other beaches (by foot). If it wasn't for the 1st room issue, I'd have given a 5 star, but overall we're very happy and intend to return in the future. Thanks Santa Rosa for a lovely stay, nos vemos!
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