louisemM2032KK
17. September 2024
Me and my mum stayed here for 6 nights on the 7th floor (stunning views!) it was very basic but clean! We were well aware they had no air con and could hire fans (we brought out own wee ones) and also aware of the £150 deposit as it clearly states on there site and who you book with that they require this, I do however feel that it should not be limited to a credit card and they should accept all types of payments (cash bank transfer ect) as not everyone has a credit card and they shouldn't assume people do. All staff were lovely, you couldnt fault them at all! I did need help from maintenance as our electricity cut off, this was not an issue to help me and in less than 5 minutes I had someone up to help and resolve the problem for us. The food wasn't great, I would definitely either go out or make your own in the rooms, or suggest the shop opposite the apartment that has a deli counter at the back with freshly made rolls, sandwiches and cakes! We did have to sleep with the balcony doors open all night and during the day to allow some breeze to come in due to no air con and the windows in the bedroom don't open but this wasn't an issue at all. Beds were so comfy! We had our room and towels cleaned daily (minus one day where they don't do it on our floor - this is not an issue!) Yes the pool area is boring, I do get they have rules ect but no music? It lacks in atmosphere and thats a shame. It doesn't have to be dance music or even loud but just something in the background would be lovely. They say your not allowed near the pool area until 11am (this is when the life guard is on duty) but people were reserving seats before this but it wasn't required as there was plenty of beds available each day. The beach is only a 5 mins walk away at the bottom of the hill (it's not a big hill) it's in a great location for the lively side of Las Americas. When sitting on your balcony at night you could hear some of the music ect which was good, even with the balcony door open when sleeping in the bedroom you couldn't hear anything until people who came home from their night out walking to their rooms. The Safari area was a short 20-25 min walk away and you could either walk along the front or take a short cut through the streets. I highly recommend eating at the Safari each night as they had soo many different types of restaurants (steak, Indian, Italian, Thai ect) I would book somewhere each night for the next night as it gets soo busy after 1930 for food! There is also a wee ***** of bars and live music to the right and one street back of the safari area. Over all we would not return to this hotel, it's Definitely not the worst hotel out there but we just feel next time we would want to stay closer to the safari area and somewhere that allows music and entertainment around the pool (again we did know this wasn't a thing here at this hotel) but if you want quiet/cheap and great location then go for it! There are mix reviews and I do think it's j
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