West Point Hotel Bed and Breakfast

Decent break nice B&B Had a good weekend break taking our granddaughter to the seaside, room was on the top floor so great exercise with the cases, Although the manager did ask about three times if I needed help, which is nice. Very clean hotel and good decent breakfast, freshly cooked to order, in pleasant surroundings with a fantastic coffee machine. Only downside was the bathroom very dimly lit and does need a minor update, by update it is nicely tiled but the skirtings and bath panel could do with changing, And some brighter lights & a couple of shelves. T&C making facilities and decent TV.

Just a few words to say, Room pleasant enough, freshness when you walked into the bedroom, sheets on bed creased, could have been ironed first thing we noticed straight away, bathroom dark and dated nowhere to put toiletries, breakfast nice, would have been nice to have some marmalade or jam available.

Stayed here for a couple of nights whilst working in the area. The rooms were meticulously clean and spacious. Jan was a fantastic host, warm, friendly and super helpful. The breakfast was amazing and really set us up for the day ahead. If I’m ever back in the area this would be my first choice.

This place although very clean with lovely fresh smelling bedding is very dated. We are a family of three (myself, hubby and granddaughter). We stayed here and upon entering our granddaughter made a comment to us and the host overheard and snapped at our granddaughter and told her she had to sleep in the garden (she's 8). Breakfast was lovely but again another sarcastic comment to our granddaughter because she didn't eat everything on her plate. Day 2 this woman remebered my hubby didn't have a hot drink on day 1 so removed the cup on day 2. Granddaughter only wanted sausage sandwich which she got, I ordered a breakfast without egg and got toast. Was too scared to mention itcas I didn't want ripping apart in front of the other guests as the host is quite sharp and always has negative answers. Wouldn't stay again.

My sister stayed here on Friday & Saturday (25/26) on Saturday 26th August she was woken with strong stomach pains (ladies time of the month) she came on her period on the day of check out. An bleed a little on the sheet, she then went into the bathroom to have a shower, and got a little more blood on the towels. She went to report this on her departure, but nobody was on reception. I have had £200 take from my account for damage to the bedding and two towels. I’ve also called & emailed for photos of this damage and nothing has been sent. My sister called 22 times for photos of this damage and still nothing. I think this is appalling that someone can take £200 out of your account without evidence of damage. When booking this accommodation I did mention to my sister that the reviews aren’t the greatest and the landlady seems very rude to any negative comments. PEOPLE NEED TO BE MADE AWARE THAT £200 CAN BE TAKEN OUT OF YOUR ACCOUNT WITHOUT AUTHORISATION AND ANY PROOF OF DAMAGE. I am currently in contact with *********** & my bank and will update the outcome.

Definitely a guest house and not a hotel. The approach to the front door through the front garden was in need of TLC and a tidy up. The house was was very clean and the bed was comfortable although the bed linen had a very strong smell of washing powder the room was large and it had an en-suite which was quite small. The main towel although fluffy and white was not very big.There was a kettle with tea making facilities No frills I am afraid better to take your own shower gel here as liquid soap with about an inch of soap in it. The whole place was quite outdated and old fashioned and I thought overpriced for just under £100 per night. The hosts were friendly and pleasant and the breakfast was average nothing to write home about and nothing to complain about