Gastnutzer
6. März 2024
The shower was broken in the first room. The carpet in the hallway was heavily stained. The furniture in the room was dingy and scuffed. The carpet felt sticky (not like candy or gum, just not clean.) The outside door closest to our car was ajar the entire 48 hours we stayed in the hotel. It was sprung, so there was not a way to make it secure. The linens were not crisp like hotel linens should be and the blankets were insufficient. I had to dig in the closet to get the one from the pull out couch linens. In the bathroom, the wall mounted toiletries were missing the liquid shower soap. At breakfast, the only sweet pastry was a banana nut muffin-and I had to find the breakfast attendant to get that. The second morning there was no orange juice. We have traveled extensively and have stayed in a lot of hotels over the years. The outside of the hotel and the common areas were fine-as was expected. But, the nitty gritty experience of staying there 2 nights was much more of what I would have expected in a lower tier hotel. Our room charges were almost $400 for two nights. This was definitely a disappointment for the money. I will not be staying in a Homewood Suites again and would never recommend it to friends.
Übersetzen