Hilton Garden Inn Columbus

Repeat customer to this location. Another great stay, but the bathroom lighting needs to be improved. Way to dark.

Motel is nice and looks updated. In a nice area/location. Pool only no hot tub. October and pool feels great. 20 min from Fort Benning museum. Breakfast was good. Pancakes, cinnamon rolls, juices, eggs sausage, gravy & biscuits.

I really wanted to give this hotel a good review but… Hubby is a diamond member so I didn’t think it was an issue to get a late check out. It was the Friday after the New Year but hotel was not busy. Staff would not work with me. I asked for a late checkout and I was told to call in the morning after 7am to check then. I told staff that I would be heading out by 6 am for a race. Then staff responded they didn’t know if room would be available if the hotel was booked. A lot of excuses why she wouldn’t provide a late checkout. Room was nice but shower faucet was loose. I had to hold on to the faucet to keep it from moving to engage the shower. Just disappointed with the service I receive or lack of, so I checked out before heading out early Saturday. Disappointing and not the service I expected from a Hilton. I would not stay here again.

At my recent stay at Hilton Garden Inn Columbus I’d like to first offer some explanation as to why we chose your location. We were visiting our kids and grandchildren and thought it would be great to stay at a hotel with an indoor pool so we could enjoy it together. The location to their home was fantastic BUT THE POOL WAS NOT! How can you have an indoor pool that is not heated. We were all so excited to enjoy that together and make memories and as it turns out it is not a memory we want to keep. It was an awful disappointment. Additionally, we went back up to our room to warm up in the shower and the water temp in our bathroom was equally as tepid. We were so very sad and dissatisfied with this experience. On the flip side your staff was WONDERFUL! Although we may not like the pool we left on a happy note because of your employees….they were all so welcoming kind helpful and efficient.

Nice quite stay, this was a hidden gem, nice room. Breakfast cooked to order, Wanda was great such a blessing and excellent communication. Very clean hotel with great people. Anything you need just ask. Wanda you was amazing see you on our next visit.

I am SO glad this hotel reopened after 2 years, back at my favorite place. Fully renovated it is the nicest stay around Columbus. This hotel is nestled in a quiet area with a small lake so it’s peaceful after a long day of travel and a long working