Ascend Collection Hotels in Colonie

Im Winter bleiben, besteuert jemand mit Mobilitätsfragen. Das WC ist zu niedrig - der Sitz ist bei 15-1/2” - 16” vom Boden, das ist das absolute Minimum für jeden. Und wenn es irgendwelche Niederschläge, z. B. Schnee, Eis, Schleifen, und es schmelzt dann schmelzt, ist die Parkplatz-Parkplatz fest Eis. Ich bin nach einem Eisstorm angekommen. Er bekam meinen Zimmerschlüssel vom Kellner, dann fuhr er zu einem Parkplatz vor meinem Zimmer. Kann nicht aus meinem Auto ins Zimmer kommen - es war ein Eisblatt. Er nannte die FD - er schickte einen sehr alten, schwachen Mann, um mir zu helfen. Nun, zusammen, Wir fahren den Wagen in einen Parkplatz mit weniger Eis um und schließlich haben mein Grundgepäck ins Hotel. Am nächsten Morgen konnte ich nicht von dem erfreulichen Frühstück profitieren, weil es im gleichen Bereich wie die Eincheckung serviert, vor dem Motel. Und das Parkplatzstück war noch ein Eis. Ich konnte nicht riskieren, zu schleppen und zu fallen. Wenn Sie im Winter nicht gerne auf dem Eis laufen/schleppen/laden/ losladen, bleiben Sie hier nicht bis zum Frühling, Sommer oder Herbst.

My wife and I used to love this place, and stayed here a number of times in the past….but this recent stay was like a dip into the inner rings of HELL. First, when we arrived our sheets and bedding had human hair on it, and obviously was not cleaned at all, but half-way shuffled to give the appearance of a made bed. Strike one! We did get moved to a new room, but that was not a good way to start our vacation. Then, we went to take a swim. Please know we had called ahead of time to make sure the pool was working, as we got the hotel for the purpose of taking our son swimming. That is why we booked it. The pool was ice cold, like the final ring of Hell in Dante’s Inferno, like totally freezing. I lasted a few minutes then pulled my kid out for fear he would get sick. (I did get sick by the way, the following day.) I called the front desk to ask about the heat in the pool and they said they were waiting on a part. I figured at least they were working on it and let it go. The next day we try to swim again and this time the pool is shut down, totally not working. Not a big deal except we had booked the hotel simply to use the pool. We asked to speak to the manager, and the woman at the front desk (who was very unfriendly) said she couldn’t find her but would have the manager call us. After several hours and no phone call from the manager, we decided to take a day trip to Oneanta where my wife went to school….since watching TV in a hotel is not that exciting and we had booked the room simply to use the pool. STRIKE TWO! We got back late that night, and I started not feeling well. The next morning the pool was still broken, and still no call from the manager. We went to breakfast and my son wanted the sausage offered but the pan was empty. There was more than an hour left on the breakfast schedule. We waited at least 20 minutes and no one was visibly working the breakfast and no sausage appeared either. So, I went to ask the front desk about the sausage situation. It was the same miserable woman as before at the front desk. The woman at the front desk was rude, and said “I don’t work there” when I told her about the breakfast situation. I thought ***? She cannot call or buzz the breakfast people from the front desk and inquire? I asked her: “does someone work there?” And she replied yes and told me to go back and find them. This I found to be very odd given we are in times of COVID and inviting people to go into a food prep area seemed weird, but I followed her direction and went back there, and found a middle aged woman so in love with her cell phone, oogling it as if it was the greatest lover she had ever known, and not seeming to be doing any work at all. I asked her about the sausage and she gave a one word reply of: “finished.” Really? It was an hour left before breakfast ended and they are going to start shutting down the options? I went back to my table, and my very disappointed 6 year old who didn’t get to swim other than a few minutes in a few

The hotel met the expecting you'd have with a Fairfield. Clean beds, no noise, great shower. Coffee was hot in the morning and checkout was a breeze. What really impressed me was post checkout. Within 30 min, I realized I lost a diamond earring somewhere in the room. I called the front desk and the girl personally ran up to the room to check for the earring. At this point the bed was already stripped, but lo and behold, someone had found my earning and had placed it on the bed side table. I discovered it so quickly they didn't have a chance to reach out but how amazing of the cleaning staff.! Not only were they keen to spot something in the bed, but also honest enough not to take it.

Eine weitere tolle Reise für mich und meinen Freund. Ich liebe dieses Hotel, es wird für immer mein Lieblingshotel sein?

Starting with our check in, the young man at the counter was extremely nice and professional. Our room was what we call a classic stay, everything was clean, plenty of towels, roomy, everything was in working order... everything you want in your room including quiet. The breakfast, Dana, recommended the Lox and bagels and it was delicious. The service was wonderful. So overall, this was an outstanding stay. Try this hotel, it won't disappoint.

When I arrived to check in Cassie greeted me pleasantly. I was happy to see how well the lobby was set up. I was told about the amenities and schedules. This was by far the cleanest hotel I have stayed in quite awhile. When I arrived at the room I was impressed with the suite and how clean and functional it was. The kitchenette was very nice and clean too. I would highly recommend this hotel and will visit in the future. 5 stars to this hotel

Sehr sauberes und ordentliches Hotel, wir bieten eine gute Erholungserfahrung für die müde Straße. Am Frühstücksbuffet unten in der Lobby können Sie Ihren eigenen Pfannkuchen zubereiten. In der Nähe des Flughafens befinden sich Einkaufszentren und Parks, was sehr praktisch ist.

Catch a breath of fresh air at our upscale hotel in Albany Colonie NY. The SpringHill Suites is ideally located near Nanotech, CNSE, IBM, Tokyo Electron, & area colleges UAlbany, RPI, St Rose and Siena. Minutes from downtown & Albany International Airport. Perfect stop for NYSPHSAA Wrestling fans, NYS Bar Exam testers or shopping at Colonie Center & Crossgates Malls. Just off I-87, direct route to Global Foundries & the Saratoga Race Track. Our suite hotel offers 25 percent more room for living, working & sleeping. Stay productive with complimentary wireless high-speed Internet, large work area & flat screen TVs and enjoy the convenience of a mini-fridge and microwave. Start your day with complimentary fresh and healthy breakfast buffet unwind in our indoor pool or 24 hour fitness center. Perfect hotel for small board room meetings. While staying at our SpringHill Suites visit sites such as Saratoga Performing Arts Center, NYS Museum, Albany Institute of History and Art, Proctors and Palace Theatres.

This was our first stay at this particular Residence Inn. My feelings on it are mixed. First impression, was that the signage and entrance to the facility on Wolf Road was very unclear. The Courtyard by Marriott is accessed by the same entrance, but the signs indicating that the Residence Inn is also accessed from that driveway were not clearly visible, causing us to have to turn around and approach it from the opposite direction. Also, we were a bit confused when we walked into the very futuristic-looking lobby and saw only a sign saying ”Courtyard by Marriott”, no sign saying it was a residence Inn. Not sure if both hotels are accessed from the same front entrance, but we were a bit unsure if we were in the right place. When we entered our one-bedroom suite on the 5th floor, we were impressed with the modern, clean design of the suite. It was quite clean as well. I wouldn't necessarily call it ”pristine”, but it had the appearance of cleanliness. Aside from the confusing entrance issues mentioned above, my only criticisms are not anything that the management has any control over, but is the fault of corporate decisions on the design, furnishings, and furniture for the suites. The bed was comfortable enough. The sofa, however, was not. It was rather stiff and hard, and had very little back support. The kitchen was clean, but the refrigerator had no ice maker (ice was obtained by the ice machine on each floor - ice which promptly froze into a solid iceberg after being transported back to the suite and placed in the freezer). There were not many pans. The dishes were on an open shelf instead of in the cabinets, and the cabinets were, for the most part, empty. I did, however, find the toaster, in a deep drawer. Instead of a small table with a couple of chairs as is provided in many full kitchen suites, this one had a ”breakfast bar” in the kitchen with bar stools which we did not even attempt to sit on. Not the most comfortable option for older folks like us. The TV in the living area proclaimed that one could hook up a device to the HDMI port in the back of the TV in order to view content on our own devices, but several attempts to do so resulted in nothing but a black screen, so we gave up on that idea and watched reruns of HGTV house shows instead. Would we stay here again? Most likely. Would I recommend it to other travelers? Sure. The inconveniences were minor. And the futuristic lobby is something to behold!